An exciting opportunity has arisen for a Planning Manager to join an ambitious, integrated creative and media agency based in London.

The agency works with a diverse portfolio of well-known brands across a range of sectors, delivering integrated communications, media and creative solutions. The business has a collaborative culture and deliberately works across traditional agency disciplines, giving planners the opportunity to have a genuine influence on both strategy and execution.

The Role

As Planning Manager, you will play a key role in developing integrated media and communications strategies, managing client relationships and helping to bring campaigns to life.

You will work closely with senior planners, specialist media teams, creative teams, external partners and media owners to develop joined-up solutions that combine media, creative and broader marketing thinking.

This is a varied role suited to someone who enjoys working across disciplines and wants to play an active role in the development and delivery of campaigns.

Key Responsibilities

• Act as a key day-to-day contact for clients, building strong and trusted relationships.
• Develop and maintain relationships with agency partners, media owners and other external stakeholders.
• Support senior planning leads in developing integrated media and communications strategies.
• Research consumer behaviour, media consumption and market trends to develop actionable insights.
• Monitor competitor activity, industry developments and new creative work within relevant sectors.
• Work closely with specialist teams across digital, broadcast and other channels.
• Liaise with external partner agencies and creative teams to ensure effective campaign development and delivery.
• Identify opportunities to develop innovative media and creative solutions.
• Explore and utilise AI and emerging technology to improve research, planning, creative development and day-to-day efficiency.

Your profile:

• Good knowledge of the UK media landscape.
• Strong media planning experience established from an agency background.
• A good understanding of marketing theory and best practice.
• Excellent written and verbal communication skills.
• Strong organisational and project management skills.
• Excellent attention to detail.
• The confidence to build relationships with clients, agencies and media owners.
• Open to using AI and technology to work more efficiently.

This is an excellent opportunity for an experienced media planner looking to take the next step in their career within an integrated agency environment, with exposure to a broad range of clients, channels and disciplines.

Please apply to find out more.

Salary – up to £45k + great benefits

I have partnered with a leading digital media and technology agency which are looking for a Senior Account Manager to join their team and manage some of the world’s best known and most exciting brands.

They are part of a leading network and are very much at the forefront of digital innovation. They are looking for someone from either a Paid Social or Display background who is keen to play a pivotal role in award winning campaigns which really do achieve cur through for their clients.

The Role

You’ll be responsible for:

• Managing and developing key client and agency relationships.
• Leading digital media and campaign strategies.
• Analysing performance and providing actionable recommendations.
• Working closely with creative, data and technical teams to deliver campaigns.
• Managing and developing junior team members.
• Ensuring high-quality client delivery and effective resource management.
• Identifying opportunities to grow and expand existing accounts.

Your profile:

• Strong prior experience in Paid Social or Display ideally from within an agency environment.
• Strong client and stakeholder management skills.
• A good understanding of the digital advertising landscape.
• Experience managing campaigns and interpreting performance data.
• Strong communication and presentation skills.
• Experience mentoring or managing junior team members.
• A commercially minded and proactive approach.

This is a great opportunity for an experienced Account Manager looking to step into a senior role within an innovative digital media business

An incredible opportunity has arisen at a top independent media agency, who are searching for a Digital Planning Director to join their talented team and lead the digital strategy across a portfolio of ambitious growth brands.

This role offers the chance to join a media agency with a great reputation which partner with exciting entrepreneurial brands across a range of sectors. They have a great reputation, very good retention rate and are well known for award-winning work.

As Digital Planning Director, you will take ownership of digital planning across multiple client accounts, ensure strategic excellence from planning through to activation whilst working closely with senior leadership to help evolve the agency's digital proposition. You will also play a pivotal role in the development of a high performing team, driving commercial growth, and contributing to new business initiatives.

Key Responsibilities:

• Develop and lead integrated digital media strategies across CTV, online video, display, digital audio, paid social and partnerships.
• Ensure planning translates seamlessly into activation, optimisation and campaign performance.
• Act as the senior day-to-day client lead across key accounts.
• Drive commercial growth through existing client development and new opportunities.
• Help shape and continuously improve the agency's digital planning processes and frameworks.
• Lead and develop a team of digital planners, embedding best practice.
• Build strong relationships with media owners and technology partners to unlock innovation.
• Play a significant role in agency pitches and new business opportunities.

Your profile:

You'll be a strategic digital planning leader with a strong understanding of the UK media landscape and experience managing senior client relationships.

• Ideally 7-8+ years' experience in digital media planning.
• Strong expertise across CTV, online video, display, digital audio, paid social and partnerships.
• Excellent commercial awareness with forecasting and revenue management experience.
• Proven people management and coaching skills.
• Outstanding client relationship and stakeholder management abilities.
• Strong analytical skills with the ability to turn data into strategic recommendations.
• Experience contributing to new business pitches and agency growth.
• Offline media planning or comms planning experience would be advantageous.

If you're looking for a digital leadership role where you can shape strategy, develop people and work with ambitious brands this is a great opportunity.

Please get in touch to find out more.

Salary: £65,000 - £80,000

Location: London – Hybrid, 3 days per week in the office

Our client is a global leader within luxury travel and hospitality, operating a portfolio of premium brands and delivering highly personalised, high-value customer experiences across international markets. Following significant investment in marketing, data and digital transformation, the business is continuing to build its analytics capability and is now looking for a Senior Marketing Analyst to help shape how Marketing, Sales and wider commercial teams use data to make better decisions.

This is not a role focused purely on producing dashboards and reports. You'll work closely with senior stakeholders to interrogate data, identify opportunities and turn complex analysis into clear commercial recommendations that influence marketing investment, customer acquisition and business performance.

The Opportunity

• Become a key analytics partner to Marketing, Sales and wider commercial teams
• Work across a portfolio of premium, high-value B2C brands
• Analyse complex customer journeys where marketing activity ultimately converts through a consultative sales process
• Help answer commercially important questions around acquisition, marketing effectiveness, lead quality, conversion and customer behaviour
• Use SQL and advanced Excel to interrogate large datasets and uncover actionable insights
• Work with marketing and customer data across Google Ads, Meta, GA4, Microsoft Ads and other digital platforms
• Partner closely with Data Engineering and Data Science as the wider data capability continues to develop
• Join a fast-moving environment where you'll have genuine autonomy and visibility with senior stakeholders
• Remain highly hands-on whilst developing your commercial and stakeholder management capabilities
• Opportunity to become a leading analytical voice within the team as the function grows

Responsibilities

• Analyse marketing, sales, customer and operational data to identify trends, opportunities and areas for improvement
• Write SQL queries to interrogate large datasets and answer complex commercial questions
• Analyse marketing effectiveness across digital channels, campaigns, audiences and customer segments
• Partner with Marketing teams to understand performance and identify opportunities to improve acquisition, conversion and ROI
• Analyse the customer journey from initial marketing interaction through lead generation, sales conversion and revenue
• Build and maintain dashboards using Tableau, Power BI, Looker or similar visualisation tools
• Develop analysis and presentations that translate complex datasets into clear recommendations for senior stakeholders
• Work closely with Data Engineering to ensure data is structured effectively for reporting and analysis
• Support experimentation, forecasting and deeper analytical projects as the function develops
• Take ownership of analytical projects from the initial business question through to recommendation and implementation
• Proactively identify opportunities within the data rather than relying solely on stakeholder requests

Your Profile

• 4+ years' experience within Marketing Analytics, Commercial Analytics, Customer Analytics or a similar analytical role
• Strong hands-on SQL skills are essential, with experience independently writing queries and analysing large datasets within BigQuery, Snowflake or a similar cloud data warehouse
• Advanced Excel skills with the ability to manipulate, analyse and interpret large and complex datasets
• Experience working within a B2C environment, ideally analysing consumer marketing, acquisition, conversion and customer journey data
• Solid understanding of digital marketing platforms including GA4, Google Ads, Meta Ads and Microsoft Ads/Bing
• Experience analysing marketing performance and translating data into commercially actionable recommendations
• Strong dashboarding and data visualisation experience using Tableau, Power BI, Looker or similar
• Excellent PowerPoint and presentation skills, with experience communicating analysis to senior stakeholders
• Strong commercial mindset – you're interested in understanding why something is happening and what the business should do next, rather than simply reporting the numbers
• Confident communicating technical findings to non-technical audiences and influencing decision-making
• This is a hands-on individual contributor role – you'll need to be comfortable personally interrogating data, writing SQL, working in Excel and building analysis rather than primarily managing analysts or delegating technical delivery
• Self-sufficient and comfortable operating without significant structure or hand-holding
• Experience within a fast-paced, high-growth or scale-up environment would be highly advantageous
• Python experience, particularly for analysis, modelling or automation, would be beneficial but isn't essential

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£35,000–£45,000 + bonus

London (Hybrid – 3 days in office)

Our client is a globally recognised travel brand with over 50 years of heritage, specialising in curated group travel experiences for 18–35-year-olds. Following a major brand and product transformation, the business is investing heavily in creator-led growth and building influencer and affiliate partnerships into a major revenue-driving acquisition channel.

They’re now looking for an Influencer & Affiliate Marketing Specialist to play a key role in making that happen. Working closely with the Marketing Lead, you’ll have genuine ownership across the channel – sourcing and recruiting creators and affiliates, managing partnerships end-to-end, executing campaigns, analysing commercial performance and helping build an always-on programme that directly contributes to bookings and revenue.

The Opportunity

• Join a newly evolving marketing team at an exciting stage of growth
• Help build and scale influencer, creator and affiliate partnerships
• Work closely with the Marketing Lead and senior leadership team
• Play a hands-on role across creator sourcing, outreach, partnerships and campaign execution
• Develop experience across social commerce, paid amplification and creator-led acquisition
• Directly contribute to bookings, revenue and wider DTC growth

Responsibilities

• Source, recruit and build relationships with creators, influencers and affiliate partners
• Manage creator outreach, onboarding, briefs, negotiations and campaign delivery
• Support the development of an always-on creator and affiliate programme
• Manage affiliate partnerships and help develop commercial and commission models
• Track creator and affiliate performance against commercial KPIs
• Analyse CPA, ROAS, bookings and revenue to identify opportunities for optimisation
• Work closely with paid media to amplify high-performing creator content
• Support creator whitelisting, UGC and social commerce initiatives
• Identify new creators, partners and opportunities to scale the channel
• Collaborate across the wider marketing team to deliver integrated campaigns

Your Profile

• 2+ years’ experience across influencer marketing, creator partnerships, affiliate marketing or a related growth role
• Hands-on experience working directly with creators, influencers or affiliate partners
• Commercially minded with an interest in performance and revenue, not just awareness and engagement
• Comfortable with creator sourcing, outreach, relationship management and campaign execution
• Experience within DTC, ecommerce, travel, lifestyle, fashion, beauty or another consumer-led business would be advantageous
• Analytical and comfortable working with performance metrics such as CPA, ROAS and revenue
• Proactive, ambitious and excited by the opportunity to help build a channel rather than simply inherit an established programme
• Genuine interest in travel and creator-led marketing

Benefits & Perks

• £35,000–£45,000 salary + bonus
• Annual free trip across the company’s global travel brands
• 4 weeks per year working from anywhere
• 25 days holiday + 4 L&D days + birthday off – 30 days in total, excluding bank holidays
• Friends & family travel discounts, typically 30–50%
• Wider travel industry perks including discounted flights and hotels
• Hybrid working – 3 days office / 2 days remote
• Clear development and progression opportunities as the team grows

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: £35,000 - £40,000
Location: Manchester (5 days in office)

Our client is one of the UK’s fastest-growing home and lifestyle ecommerce retailers, operating at significant scale across digital, ecommerce and online retail. With a rapidly expanding product range spanning bedding, curtains, furnishings, rugs and furniture, the business continues to invest heavily in new customer acquisition and emerging ecommerce channels.

As part of their continued growth, they are now looking to hire a Social Commerce Manager to help scale Social Commerce into a major revenue-driving channel, with a particular focus on creators, influencer partnerships, affiliate activity and social-first commerce.

The Opportunity

• Take ownership of Social Commerce strategy within a rapidly growing ecommerce business
• Help scale a large and established network of creators and affiliates
• Build, engage and develop a highly active creator community
• Drive measurable revenue, GMV and customer acquisition through creator-led activity
• Work across TikTok, Instagram/Meta and emerging Social Commerce channels
• Develop creator partnerships from initial outreach and onboarding through to optimisation and long-term relationship management
• Support and develop live commerce activity, including creator-led livestreams
• Use performance data to identify high-performing creators, products and content opportunities
• Work closely with Ecommerce, Buying, Affiliates, CRM and Marketing teams
• Join a fast-paced, entrepreneurial business with significant progression opportunities as the Social Commerce function continues to grow

Responsibilities

• Help develop and execute the Social Commerce strategy, with a strong focus on driving revenue and commercial growth
• Recruit, onboard and manage creators across TikTok, Instagram and other relevant platforms
• Build and nurture a large creator community, keeping partners engaged with the brand and encouraging consistent content creation
• Lead creator communications, onboarding sessions, community calls and product/campaign updates
• Identify high-potential creators and develop relationships into commercially successful long-term partnerships
• Manage creator and affiliate campaigns from initial briefing through to execution, reporting and optimisation
• Analyse creator performance across revenue, GMV, conversion, orders, content performance and wider commercial KPIs
• Identify trends across creators, content and products and use these insights to improve future activity
• Support live commerce activity, working with creators, hosts and external partners to maximise performance
• Identify new opportunities across TikTok Shop, Instagram/Meta and emerging Social Commerce platforms
• Work closely with Buying and Ecommerce teams to identify products with strong Social Commerce potential
• Collaborate with the wider Marketing team to ensure creator activity supports broader customer acquisition and brand objectives
• Continuously test new creators, content formats, partnerships and commercial models to identify opportunities for growth

Your Profile

• Experience within Social Commerce, Influencer Marketing, Creator Marketing, Affiliate Marketing, Partnerships, Social Media or a related ecommerce role
• Strong experience managing creators, influencers or online communities
• Commercially minded with an understanding of how creator and social activity contributes to revenue
• Comfortable working towards performance metrics such as revenue, GMV, conversion rate, orders and ROI
• Confident communicator who would be comfortable leading calls, presentations and onboarding sessions with a large creator community
• Strong relationship-building skills with the ability to recruit, engage and retain creators
• Analytical and comfortable using performance data to identify opportunities and optimise activity
• Hands-on, proactive and comfortable operating within a fast-paced ecommerce environment
• Experience across TikTok, Instagram/Meta or other social platforms
• TikTok Shop, affiliate marketing or live commerce experience would be advantageous, but isn't essential
• Previous experience personally hosting livestreams isn't essential, although an understanding of live commerce and how it can drive sales would be beneficial
• Ecommerce, retail, fashion, beauty, homeware or other consumer brand experience would be advantageous

How to Apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: £50,000 - £60,000 + bonus + benefits
Location: London (Hybrid – 4 days in office)

Our client is one of the UK's leading consumer technology businesses, currently undergoing a major transformation as it develops its digital marketplace and invests significantly in Consumer Growth. They're looking for a Senior CRM Specialist to join their expanding CRM function and help deliver best-in-class lifecycle marketing across a large consumer customer base.

Working within the Consumer Growth team, this is a highly hands-on CRM role with significant exposure to Braze, automation, customer data, experimentation and behavioural journey development. You'll work closely with CRM leadership alongside Product, Data and Engineering, helping turn customer insight into sophisticated lifecycle journeys that increase engagement, retention and repeat usage.

The Opportunity

• Take hands-on ownership of CRM campaigns and automated lifecycle journeys across multiple touchpoints.
• Work extensively within Braze, building, testing and optimising sophisticated customer journeys.
• Help develop CRM beyond campaign execution into a genuine commercial growth channel.
• Use customer behaviour and data to develop stronger segmentation and personalisation.
• Work closely with Product, Data and Engineering to unlock new CRM capabilities.
• Develop a structured experimentation approach across lifecycle communications.
• Join a growing CRM function with significant opportunity to introduce new ideas and improve existing ways of working.
• Gain exposure to AI, automation and increasingly sophisticated CRM technology.

Responsibilities

• Build, launch and optimise CRM campaigns and automated customer journeys.
• Develop customer segmentation using behavioural and lifecycle data.
• Support lifecycle programmes across onboarding, engagement, retention, repeat usage and reactivation.
• Own campaign set-up, audience selection, personalisation, QA and optimisation.
• Develop and execute A/B tests to continuously improve customer performance.
• Analyse campaign and lifecycle performance, translating data into actionable recommendations.
• Work with Product, Data and Engineering to improve customer journeys and CRM capabilities.
• Support the development of CRM strategy whilst remaining highly hands-on with execution.
• Identify opportunities to improve processes through automation and AI.
• Help establish scalable CRM processes, documentation and best practice.

Your Profile

• Strong hands-on CRM/lifecycle marketing experience within a consumer-facing business.
• Experience building automated journeys and behavioural campaigns.
• Experience with Braze is highly desirable, although experience with comparable sophisticated CRM platforms will be considered.
• Strong understanding of segmentation, personalisation and customer lifecycle marketing.
• Experience across email and ideally additional channels such as push, in-app and SMS.
• Data-led and comfortable analysing campaign/customer performance.
• Strong experimentation and A/B testing mindset.
• Commercially minded and interested in CRM's impact beyond opens and clicks.
• Comfortable collaborating with Product, Data and Engineering.
• Technically curious, with an interest in AI, automation and new CRM capabilities.
• Someone who enjoys being hands-on and executing, whilst wanting greater exposure to strategy and ownership.

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07447 347948 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: £75,000 - £85,000 + bonus + benefits
Location: London (Hybrid – 4 days in office)

Our client is one of the UK's leading consumer technology businesses, currently undergoing a significant transformation as it evolves from a traditional lead generation platform into a modern, product-led marketplace. As part of this transformation, they're investing heavily in CRM and lifecycle marketing, with an ambition to move CRM from a predominantly campaign-led communications channel into a sophisticated, automated and commercially accountable growth engine. They're now looking to appoint a Consumer CRM Manager to own the consumer lifecycle strategy, driving greater engagement, repeat usage, retention and customer lifetime value across a large consumer customer base.

This is a highly visible, hands-on role for someone who can combine strategic and commercial thinking with the ability to get into the detail – building journeys, developing segmentation, testing new ideas and working closely with Product, Data and Engineering.

The Opportunity

• Own and develop the consumer CRM and lifecycle strategy.
• Help transform CRM into a sophisticated, automated and measurable commercial growth engine.
• Build behaviour-led lifecycle journeys across email, push, in-app and other customer touchpoints.
• Drive repeat usage, retention and customer lifetime value.
• Work closely with Product, Data, Analytics and Engineering to improve customer journeys.
• Develop stronger segmentation, personalisation, experimentation and automation.
• Influence CRM across onboarding, post-job experiences, repeat bookings, loyalty and reactivation.
• Join a business investing heavily in technology, data, AI and experimentation, with significant opportunity to build rather than simply maintain.

Responsibilities

• Own the end-to-end consumer CRM and lifecycle strategy.
• Develop and optimise automated lifecycle programmes across onboarding, engagement, retention, repeat booking and reactivation.
• Build sophisticated segmentation and personalisation strategies using behavioural and transactional data.
• Create and optimise triggered journeys across multiple CRM channels.
• Develop a structured experimentation and A/B testing programme.
• Establish stronger measurement and attribution, connecting CRM activity to commercial outcomes.
• Partner with Product and Growth to embed lifecycle thinking into the wider customer experience.
• Work alongside Data, Analytics and Engineering to improve customer signals, data availability and CRM infrastructure.
• Identify opportunities to use AI and automation to improve CRM effectiveness and operational efficiency.

Your Profile

• Strong experience across CRM, lifecycle marketing or retention within a consumer-facing technology, marketplace, ecommerce, subscription or similarly data-rich business.
• Proven experience developing lifecycle strategies across onboarding, engagement, retention, repeat usage and reactivation.
• Strong hands-on experience building and optimising automated CRM journeys.
• Experience using Braze or a comparable sophisticated CRM platform.
• Strong understanding of segmentation, personalisation, behavioural triggers and experimentation.
• Commercially minded, connecting CRM activity to outcomes such as retention, repeat usage, revenue and LTV.
• Comfortable partnering closely with Product, Data, Analytics and Engineering.
• Strategic thinker who remains comfortable being hands-on.
• Enjoys building and improving within an evolving, fast-paced environment.

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07447 347948 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: Up to £140,000 + 20% Bonus + Equity

Location: London (Hybrid – 4 days in office)

Our client is one of the UK’s leading technology businesses, currently undergoing a major transformation as it evolves from a traditional lead-generation platform into a modern, technology-led marketplace. With a significant and growing base of free users on the Trade side of the business, one of the company’s biggest commercial opportunities is now turning that scale into predictable, sustainable revenue. As part of this next phase of growth, they’re looking to appoint a Director of Growth to lead the end-to-end growth strategy across the Trade side of the business.

The successful individual will sit at the intersection of Marketing, Product, Sales, CRM, Data and Commercial, with responsibility for redesigning the entire growth engine across acquisition, activation, onboarding, conversion, retention and expansion.

The Opportunity

• Own the end-to-end Trade Growth strategy across acquisition, activation, onboarding, conversion, retention and expansion.
• Build a scalable growth engine that turns a large free user base into predictable recurring revenue.
• Lead a significant multi-channel acquisition strategy and determine where investment should increase, reduce or shift.
• Improve conversion, activation, retention and customer lifetime value across the full trade journey.
• Partner closely with Product to identify and remove friction across onboarding, self-serve conversion and customer experience.
• Work closely with Sales to define the right balance between self-serve, Product-led and Sales-assisted Growth.
• Identify and scale new incremental Growth channels beyond the existing acquisition mix.
• Build a rigorous experimentation and measurement framework to understand what is genuinely driving incremental commercial growth.
• Lead an established Growth function across Growth, CRM, Content and Design, with the opportunity to shape the team and operating model.
• Play a highly visible role within the senior leadership team and help shape the future commercial direction of the business.

Responsibilities

• Define and deliver the long-term Growth strategy across the full Trade customer lifecycle.
• Diagnose funnel inefficiencies and identify the highest-value opportunities across acquisition, activation, conversion, retention and expansion.
• Own acquisition strategy across Paid, Organic, Partnerships, Referral, Product-led Growth and emerging channels.
• Develop segmentation and targeting strategies across different Trade/SMB audiences.
• Build nurture and lifecycle programmes across CRM, email, SMS, WhatsApp, in-product and outbound channels.
• Partner with Sales to improve lead quality, qualification, handoffs, conversion and revenue outcomes.
• Work with Product, Data and Engineering to improve onboarding, activation, product adoption and monetisation.
• Establish structured experimentation roadmaps across Marketing, Product and the customer journey.
• Build attribution, incrementality and measurement frameworks that connect Growth investment directly to revenue.
• Define and manage key Growth metrics including CAC, LTV, payback, activation, upgrade conversion, ARPU and retention.
• Lead, develop and evolve the existing Growth team while building an effective cross-functional operating model.

Your Profile

• 10+ years’ experience across Growth, Marketing or Commercial Growth roles.
• Strong experience within B2B technology, SaaS, subscription, marketplace or SME-focused businesses.
• Proven experience owning Growth across the full customer lifecycle rather than purely acquisition.
• Strong understanding of self-serve / Product-led Growth and Sales-assisted conversion.
• Experience developing and scaling multi-channel acquisition strategies at meaningful scale.
• Commercially minded with strong knowledge of CAC, LTV, payback, retention, conversion and revenue economics.
• Experience working closely with Product, Data, Engineering and Sales to solve Growth problems.
• Proven ability to identify and scale new Growth channels and commercial opportunities.
• Strong experimentation mindset with experience using data, testing and incrementality to make investment decisions.
• Comfortable leading at a strategic level while remaining close enough to the detail to diagnose and solve Growth challenges.
• Experience building or transforming Growth teams, operating models and processes.
• Strong interest in AI, automation and how technology can create leverage across Growth.

How to Apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07447 347948 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£65,000–£85,000 + bonus + equity

London (Hybrid – 4 days in office)

Our client is one of the UK’s most recognised digital marketplace brands, connecting millions of consumers with tens of thousands of professionals across the UK. As the business continues to evolve its marketplace, they’re looking for a Performance Marketing Lead to help shape and scale paid acquisition across the Trade side of the platform. This isn’t traditional enterprise B2B demand generation. It’s a high-volume, commercially focused acquisition role, requiring someone who understands the complete journey from paid media and lead generation through to CAC, conversion, lifetime value and ultimately revenue.

The Opportunity

• Take significant ownership of the Trade paid acquisition strategy
• Work across PPC, Paid Social, affiliates, remarketing and wider biddable channels
• Move beyond MQLs and optimise acquisition against real commercial outcomes
• Combine hands-on channel execution with input into longer-term strategy and investment
• Help diversify acquisition and reduce reliance on existing channels
• Build a structured test-and-learn roadmap across channels, audiences and partnerships
• Explore AI, automation and emerging acquisition opportunities
• Work closely with senior stakeholders across Marketing, Sales, Product, Finance and Data

Responsibilities

• Own and optimise high-volume paid acquisition across PPC, Paid Social, affiliates and remarketing
• Develop channel plans aligned to wider Trade growth and commercial objectives
• Manage performance across the full funnel from acquisition through to conversion and gross sales
• Optimise against metrics including CAC, conversion, LTV and revenue
• Build forecasts and commercial cases for additional channel investment
• Develop a structured experimentation roadmap across channels, audiences and propositions
• Identify new acquisition channels and partnerships
• Monitor lead quality and identify opportunities to improve downstream sales conversion
• Partner with Sales, Product, CRM, Finance and Data to improve the acquisition journey
• Use data to identify performance opportunities and influence investment decisions

Your Profile

• Strong hands-on Performance Marketing / Paid Acquisition experience
• Experience across PPC, Paid Social and wider biddable channels
• Proven experience driving high-volume lead or customer acquisition
• Strong understanding of the funnel beyond lead generation, including CAC, sales conversion, LTV and revenue
• Commercially and analytically strong, with experience using data to drive decisions
• Comfortable with forecasting, unit economics and balancing growth against efficiency
• Ideally from a high-volume SME, B2B2C, marketplace, subscription or short-sales-cycle business
• Comfortable operating within a lean, fast-moving and changing environment
• Curious, proactive and able to bring new ideas and best practice into the business
• Keen to remain hands-on and operational

This role is less suited to traditional enterprise SaaS marketers whose experience is predominantly focused on ABM, long nurture journeys and lengthy sales cycles.

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£65,000–£85,000 + bonus + equity

London (Hybrid – 4 days in office)

Our client is one of the UK’s most recognised digital marketplace brands, connecting millions of consumers with trusted professionals across the UK. As the business continues to evolve its marketplace and invest in its digital acquisition capabilities, they’re looking for a Performance Marketing Lead to help shape the next generation of consumer growth. This is a highly operational role for someone who loves Performance Marketing at scale – combining sophisticated paid acquisition, data and commercial thinking with the opportunity to influence what the future acquisition model looks like.

The Opportunity

• Own and optimise high-scale consumer acquisition across a complex digital marketplace
• Work across significant media investment, with monthly budgets exceeding £1m
• Combine hands-on channel execution with genuine input into future Performance strategy
• Help evolve the business beyond traditional PPC and reduce reliance on Google
• Explore AI, automation, partnerships and emerging acquisition models
• Join a lean, experienced team where strong individual contributors have real influence
• Work within a marketplace undergoing significant technology and product transformation

Responsibilities

• Own and optimise paid acquisition across PPC/Search, Paid Social and wider biddable channels
• Manage a complex campaign estate spanning multiple categories, geographies and changing supply/demand requirements
• Deliver consumer acquisition volume efficiently whilst maintaining strong downstream lead quality
• Use smart bidding, feed optimisation, automation and AI-led approaches to improve performance
• Analyse performance data and translate insight into commercial decisions
• Identify opportunities beyond incremental campaign optimisation to evolve the wider acquisition model
• Explore new channels, partnerships and pay-per-lead opportunities to diversify acquisition
• Partner closely with Product, Analytics, Commercial and wider Marketing teams
• Contribute directly to Performance strategy whilst remaining genuinely hands-on

Your Profile

• Strong hands-on PPC / Paid Search and Performance Marketing experience
• Experience managing sophisticated, high-volume acquisition campaigns and significant media budgets
• Background within e-commerce, marketplaces, online retail, job boards or another digital-first consumer business
• Strong understanding of bidding, feeds, campaign automation and commercial optimisation
• Broader Paid Social, programmatic or biddable media experience
• Highly analytical and comfortable owning and interrogating channel performance data
• Commercially minded, understanding the relationship between acquisition cost, quality and monetisation
• Comfortable working within a fast-moving, evolving environment with ambiguity
• Curious about AI, automation and how Performance Marketing is changing
• Keen to remain hands-on and operational, rather than move purely into people management

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

London | Hybrid | Media Agency

One of the UK’s leading independent media agencies, which combine data and creativity to deliver award winning campaigns, are looking for a Client Leadership Account Director to join its talented team and lead two high-profile UK clients.

With over four decades of success, they continue to challenge the status quo, partnering with some of the UK's best-known brands across a wide range of sectors. They offer genuine career progression, award-winning learning and development, and a collaborative culture where innovation is encouraged.

The agency is also recognised for its commitment to sustainability, employee wellbeing and creating an inclusive workplace where people can do their best work.

The role:

Working closely with senior leadership, you'll oversee the delivery of exceptional client service while driving commercial growth and campaign effectiveness. You'll also play an important role in new business pitches and contribute to the development of the wider client leadership team.

You will be:

• Leading the day-to-day relationship with two flagship client accounts, acting as a trusted senior contact.
• Deliver outstanding client service while identifying opportunities to grow account revenue.
• Coordinate planning, strategy and campaign delivery across multiple teams and disciplines.
• Ensure media recommendations are insight-driven, commercially effective and aligned to client objectives.
• Oversee campaign reporting, measurement frameworks and performance reviews.
• Work closely with planning, strategy, operations and investment teams to ensure seamless campaign execution.
• Contribute to agency new business pitches and support successful onboarding of new clients.
• Coach and mentor junior team members, with increasing line management responsibility.
• Help shape best practice and contribute to wider agency initiatives within the Client Leadership function.

Your profile:

You'll already be working within a media agency and be confident managing senior client relationships across integrated media campaigns.

• 5+ years’ experience in a client-facing media agency role.
• Strong knowledge of media planning across all channels, with particular strength in digital media.
• Proven client and stakeholder management experience.
• Excellent presentation and communication skills.
• Experience using media planning systems and audience research tools.
• Strong organisational skills, with the ability to manage multiple campaigns simultaneously.
• A good understanding of campaign effectiveness and measurement frameworks.
• The ability to inspire colleagues and build strong cross-functional relationships.

If you're looking for a role where you can lead major client relationships, influence strategic media thinking and accelerate your career within one of the UK's most respected independent agencies please apply today to find out more.

London | Hybrid Working

I have partnered with an award-winning independent media agency to recruit a Business Director to lead one of the agency's largest and most strategically important client accounts.

This is a senior leadership role suited to someone who thrives on building trusted client relationships, leading high-performing teams and delivering integrated media strategies that drive measurable business results.

The opportunity

You will take ownership of a flagship account, acting as the senior client lead while overseeing strategic planning, media investment, commercial performance and team leadership.

Working alongside specialists across planning, activation, data and analytics, you will ensure exceptional client service while identifying opportunities for growth and innovation.

You will also play an important role in agency development through mentoring, commercial leadership and supporting new business activity.

What you will be doing

• Leading senior client relationships and becoming a trusted strategic partner.
• Overseeing integrated media planning and buying across multiple channels.
• Driving commercial performance, forecasting and account profitability.
• Leading and developing a talented client leadership team.
• Ensuring campaigns deliver measurable business outcomes.
• Identifying opportunities for account growth and innovation.
• Contributing to new business pitches and agency initiatives.

About You

• 7+ years' experience within a media agency.
• Strong media planning experience across offline and digital channels.
• Proven senior stakeholder management experience.
• Excellent commercial and financial management skills.
• Experience leading and developing client teams.
• A strong understanding of media effectiveness and measurement.
• A collaborative, proactive and solutions-focused approach.

If you are an experienced media leader looking for your next strategic opportunity, we'd love to hear from you.

Apply today to find out more.

Salary - £25-30k

A leading digital network agency are looking for an Account Executive to join its growing client services team.

This is an exciting opportunity for someone with a passion for, and prior experience in, digital advertising (Paid social or Display) to work on innovative campaigns for huge, globally recognised brands.

As an agency, they sit at the intersect of media, creative and production and you'll collaborate with media agencies, creative specialists and technical teams to deliver campaigns across display, video, social, connected TV, retail media and digital out-of-home.

They offer excellent career progression, training, and exposure to cutting-edge AI-driven marketing solutions.

The Role

This role is not an entry level position, it does require someone with prior agency experience, either in a Paid Social or Display focused role.

As an Account Executive, you'll support the end-to-end delivery of digital campaigns, acting as the key day-to-day contact for clients and agency partners while coordinating internal specialist teams.

Key Responsibilities

• Manage day-to-day communication with clients and agency stakeholders.
• Coordinate campaign delivery across creative, strategy, development and activation teams.
• Produce clear briefs, timelines and project documentation.
• Monitor campaign progress and proactively manage deadlines and expectations.
• Ensure all work delivered meets high quality standards through thorough QA.
• Support campaign reporting and monitor performance throughout live activity.
• Build strong internal relationships to ensure efficient project delivery.
• Identify opportunities to expand services and add value for clients.

About You

The team are looking for someone who is organised, proactive and enjoys working in a fast-paced agency or digital marketing environment.

• Prior experience in an account management, planning / activation, project management or client services role within media, marketing, creative or digital advertising is a must have for this role. It is not an entry level position.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• High attention to detail and commitment to delivering quality work.
• An interest in digital media, creative technology and performance marketing.
• Confidence working with PowerPoint, Excel and project management tools.
• A collaborative approach and willingness to learn technical aspects of digital advertising.

What's on Offer

• Opportunity to work with globally recognised brands.
• Clear career development and progression opportunities.
• Exposure to AI-powered creative technology and digital innovation.
• Collaborative, supportive and entrepreneurial culture.

If you're looking to build a career at one of the World’s leading digital agencies which sits at the forefront of innovation, tech and AI this is a great opportunity.

Please apply to find out more.

Salary - £42-45k

About the Agency

An exciting opportunity has arisen for an Account Manager to join a leading independent media agency, which have a great reputation and culture in place.

They work with a range of exciting, entrepreneurial brands to deliver innovative work and have one of the best retention rates out there…people stay here for a long time as they really look after their team.

As Account Manager you will manage day-to-day client accounts, support media planning and buying delivery, and oversee junior team members where required. The role combines hands-on campaign planning and client servicing.

Key Responsibilities

• Manage day-to-day client accounts

• Respond to client briefs and translate them into clear media plans and recommendations

• Set up, manage and report on campaigns, including digital platforms (e.g. Meta)

• Support media planning and buying across multiple channels, including OOH

• Develop strong working relationships with clients

• Support junior team members where required and ensure deadlines are met

• Identify opportunities to grow accounts and improve campaign performance

Required Experience & Skills

• 3–5 years’ experience in media planning role

• Experience of buying would be a plus

• Experience setting up Meta campaigns

• Experience handling client relationships directly

• Experience in campaign setup, delivery and reporting

• Comfortable managing accounts with limited supervision

• Exposure across multiple media channels, ideally including OOH

If you are keen to join an agency which offer lots of opportunity for career progression as well as support this is a great opportunity.

Please apply to find out more.

Location: London – Hybrid (3 days on-site, 2 WFH)
Salary: £45,000–£50,000 pro rata
Contract: 2-month FTC – September and October
Start Date: September 2026

We’re working with an independent integrated creative and media agency looking for an experienced Planning Manager to join their team on a two-month fixed-term contract.

This is a true cross-channel media planning role, suited to someone with a strong understanding of the wider UK media landscape across both digital and offline channels.

You’ll work across a varied client portfolio, supporting the development of media strategies and acting as a key day-to-day contact for clients. The agency has specialist buying teams in place, so the focus is on upfront planning, client servicing and ensuring campaigns move smoothly from brief through to delivery.

Key Responsibilities

• Manage day-to-day client relationships and act as a key point of contact
• Take client briefs and translate business objectives into clear media recommendations
• Develop integrated, cross-channel media plans
• Work across channels including TV, OOH, audio, digital, social and programmatic
• Collaborate closely with specialist digital and offline buying teams
• Support senior planners with media strategy and client responses
• Manage timelines, actions and internal processes to keep campaigns on track
• Use audience, market and media insights to inform planning recommendations
• Build strong relationships across media, creative and client teams

About You

• Experience at Planning Manager, Media Planning Manager, Communications Planning Manager or strong Senior Planner level
• Previous experience within a media agency environment
• Strong cross-channel media planning knowledge across both digital and offline media
• Good understanding of the UK media landscape
• Confident managing clients and presenting media recommendations
• Highly organised and comfortable managing multiple priorities
• Collaborative, proactive and able to quickly integrate into an established team
• Comfortable working closely with specialist buying and activation teams

Experience working with charity or not-for-profit clients would be beneficial, but is not essential.

This role is focused on integrated media planning rather than specialist digital buying or activation, so candidates should be able to demonstrate genuine cross-channel planning experience.

This is an initial two-month FTC covering September and October, with a salary of £45,000–£50,000 pro rata. The role requires four days per week onsite in London.

Our client is one of the UK’s leading independent media agencies, known for combining data, technology and creativity to deliver exceptional results for a diverse portfolio of household-name brands. As they continue to invest in data transformation and AI-powered solutions, they are looking for a Data Engineer to help shape the future of marketing intelligence.

The Opportunity

• Join an award-winning Insight, Analytics and Data team at the forefront of media innovation.
• Work on cutting-edge cloud-based data solutions that power marketing effectiveness and business growth.
• Play a key role in AI, automation and data transformation projects.
• Collaborate with specialists across analytics, media, technology and strategy.
• Help clients unlock the full value of their first-party and marketing data.
• Influence the development of scalable data products and future-facing solutions.

Responsibilities

• Build and maintain cloud-based data solutions and ELT pipelines.
• Integrate data from marketing platforms, CRM systems and third-party technologies.
• Develop robust datasets that support reporting, activation and business decision-making.
• Manage stakeholder relationships and coordinate complex data integration projects.
• Ensure data quality, accuracy and governance across multiple sources.
• Support the creation of advanced visualisation and reporting solutions.

Your Profile

• Experience in a Data Engineer, Analytics Engineer or similar technical role.
• Strong SQL and Python skills.
• Hands-on experience with Google BigQuery and cloud platforms.
• Experience integrating Salesforce CRM and marketing data.
• Understanding of marketing, media, martech and performance measurement.
• Strong project management, communication and problem-solving abilities.

How to apply

To apply for this outstanding opportunity, please contact Ellie Drury at Pivotal for a confidential discussion on 07442 871145 or email me at ellie@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Location: London – Leicester Square | Hybrid, 3 days per week

Our Client is a leading UK media and entertainment business with a growing focus on digital products and new customer experiences. They are investing in an exciting subscription proposition and building a team focused on turning audience engagement into long-term customer growth.

Please note this role is offered on an initial 12 month contract with strong scope to go perm!

The Opportunity

• Join a new and growing area of the business, helping shape how Paid Social drives subscription and customer acquisition.

• Take ownership beyond campaign activation, with exposure to creative, conversion and the wider customer journey.

• Work closely with teams across Product, CRM, Content and Acquisition.

• Test new audiences, creative approaches and campaign strategies with a strong focus on learning and performance.

Responsibilities

• Plan, launch, manage and optimise conversion-led Paid Social campaigns.

• Work primarily across Meta and YouTube, managing targeting, retargeting and lookalike activity.

• Brief and collaborate on creative assets designed to improve campaign performance.

• Analyse campaign data, identify opportunities and make recommendations to improve conversion and efficiency.

• Support tracking, attribution, reporting and ongoing testing.

Your Profile

• 2+ years of hands-on Paid Social experience.

• Strong knowledge of Meta; YouTube experience would be beneficial.

• Experience managing performance or conversion-led campaigns.

• Confidence with campaign optimisation, audience targeting and performance reporting.

• A strong understanding of metrics including ROAS and conversion performance.

• Commercially minded, analytical and comfortable working independently across multiple projects.

• Experience with app marketing, subscriptions or tools such as AppsFlyer, Google Analytics, Braze or Amplitude would be advantageous, but is not essential.

How to apply

To apply for this outstanding opportunity, please contact ellie drury at Pivotal for a confidential chat at ellie@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a fast-growing premium multimedia business with a highly engaged global audience. Operating across digital, video, audio, social, podcasts and live experiences, they create bespoke commercial partnerships that help leading brands connect with valuable and passionate audiences.

The Opportunity

• Join a growing commercial team and sell a broad range of premium media and partnership solutions.
• Create bespoke campaigns across video, podcasts, social, newsletters, branded content, display and experiential activity.
• Work across UK and international markets, building relationships with brands, agencies and sports marketing partners.
• Take ownership of your pipeline, from proactive outreach and initial conversations through to pitch, negotiation and close.
• This is not a transactional media sales role — success comes from understanding the client challenge and developing creative, commercially relevant solutions.
• Work closely with editorial, video, social, production and data teams to create compelling partnership opportunities.

Responsibilities

• Build and maintain a strong pipeline of new business and partnership opportunities.
• Develop trusted, advisory relationships with brands, agencies and senior decision-makers.
• Create persuasive sales pitches, presentations and bespoke partnership proposals.
• Identify audience, content and media opportunities that align with client objectives.
• Negotiate commercial agreements and take ownership of opportunities through to close.
• Attend relevant industry events, launches and networking opportunities to develop relationships and generate new business.

Your Profile

• Experience in media sales, partnerships, publishing, sports media or a related commercial environment.
• A strategic and creative thinker who can turn a client brief into a compelling solution.
• Strong relationship-building and communication skills, with confidence engaging senior stakeholders.
• Entrepreneurial, commercially driven and comfortable taking ownership of your pipeline.
• Relentless, self-motivated and disciplined, with the resilience to proactively pursue new opportunities.
• An understanding of digital audiences, media trends and how audience insight can be translated into commercial value.
• Experience selling video, audio, podcasts, social or branded content would be advantageous.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Performance Creative Strategist
£40,000 – £50,000 (plus health insurance)
Remote, Global

Our client is a fast-growing performance marketing business that owns and operates its own lead generation brands, rather than working across client accounts. With an in-house AI content studio capable of producing creative at genuine scale, they need someone to decide what is worth making, not simply produce more of it.

The Opportunity

• Own the full creative roadmap: research, concepting, briefing and testing
• Direct an in-house AI studio producing variants in hours, removing production as the bottleneck
• Build a concept library and briefing system the wider team actually works from
• Play a central role as the business scales into a new international market

Responsibilities

• Develop hooks, scripts, CTAs and offers that convert, grounded in real account data
• Direct editors, designers and creators to a consistent creative standard
• Track creative performance through hook rate, hold rate and cost per qualified lead
• Keep creative fresh enough to prevent fatigue as spend increases

Your Profile

• Direct-response lead generation experience (ecommerce backgrounds will not be a fit)
• A track record of concepts you originated that went on to scale, with results to show for it
• Strong scripting and copy instincts across video, statics and UGC-style formats
• Hands-on experience with AI tools within the creative production process

How to apply
To apply for this outstanding opportunity, please contact Nusrat Khan Juty at Pivotal for a confidential discussion by emailing me at nusrat@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a fast-growing performance marketing business that owns and operates its own lead generation brands, rather than working across client accounts. Backed by an in-house AI content studio capable of producing advertising creative at genuine scale, they are looking for a media buyer ready to take budgets significantly higher without losing cost efficiency.

The Opportunity

• Take ownership of every ad account across Meta and Google, with full visibility and full accountability
• Work with a business already spending well into six figures monthly, with budget and data in place from day one
• Use an in-house AI studio producing creative variants in hours, not weeks, so testing pace is set by strategy, not production
• Genuine scope to shape how spend scales as the business enters a new market

Responsibilities

• Scale daily spend significantly while holding cost per qualified lead
• Manage Meta and Google end to end, including search, Performance Max and YouTube
• Build and run a testing framework across creative, audience, offer, hook and landing page
• Connect campaign performance to CRM and offline conversion outcomes

Your Profile

• Direct-response lead generation experience (ecommerce backgrounds will not be a fit)
• A track record of personally running £50,000+ per month on a single account, sustained over time
• Hands-on experience with AI tools within the advertising workflow
• Comfortable producing high-converting ads yourself, not solely managing someone else's

How to apply
To apply for this outstanding opportunity, please contact Nusrat Khan Juty at Pivotal for a confidential discussion by emailing me at nusrat@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Performance Marketing Manager

Circa £40,000 - £55,000

Greater London / Essex

Our client is a fast growing, direct to consumer footwear brand known for bold design and a stand out online experience, now investing seriously in performance marketing to fuel its next phase of growth.

The Opportunity

• Take true ownership of paid acquisition across Meta, Google and TikTok, with scope to pioneer newer channels such as Pinterest.
• Work hands on, from strategy through execution, with real influence over significant budgets.
• Sit close to leadership, with your insights directly shaping commercial decisions.
• Join at a genuinely exciting moment of growth, with room to make the role your own.

Responsibilities

• Own and optimise paid media campaigns, balancing performance with profitability.
• Use attribution data to guide budget allocation and scaling decisions.
• Partner with creative and e-commerce teams to maximise conversion.
• Report on key growth metrics with clear, actionable recommendations.

Your Profile

• Proven experience managing paid media within an e-commerce, retail or DTC business.
• Hands on expertise across Meta, Google and TikTok Ads, with strong analytical instincts.
• Comfortable owning Shopify based tracking, attribution tools and reporting.
• Commercially minded, with an eye for profitability as well as performance.

How to apply

To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

I'm currently working with an independent media agency looking for an experienced Client Director to join the team.

This is an opportunity for someone who thrives in a strategic, client-facing role and can confidently lead integrated communications planning across both brand and performance campaigns.

The successful candidate will take ownership of a portfolio of agency clients, leading the planning process from brief through to campaign evaluation, while working closely with activation specialists to ensure campaigns are delivered effectively across online and offline channels.

Key responsibilities:

• Lead day-to-day client relationships, acting as the senior strategic contact across multiple accounts.
• Interpret and challenge client briefs, developing integrated communications strategies and media plans.
• Oversee campaign planning, execution and evaluation, ensuring recommendations are insight-led and commercially focused.
• Work collaboratively with specialist activation teams across digital and offline media.
• Present strategic recommendations and campaign performance to senior stakeholders.
• Translate audience, market and competitor insights into actionable media strategies.
• Support wider business initiatives, including new business pitches where required.

Requirements:

• Recent media agency experience operating at Client Director or Senior Account Director level.
• Strong communications planning experience across integrated online and offline campaigns.
• Experience planning performance-led campaigns with a solid understanding of media measurement and reporting.
• Knowledge of digital media channels including Paid Search, Paid Social and Display from a strategic planning perspective.
• Hands-on experience using planning tools such as TGI and Ad Intel is essential.
• Excellent client management, stakeholder engagement and presentation skills.
• Ability to hit the ground running in a fast-paced agency environment.

If you're available at short notice and have the relevant experience, I'd be keen to speak with you.

Senior Social Media Manager
Salary: £60-75k DOE + benefits
Location: London (Hybrid)

Our client is a fast-growing provider of business compliance and support services, building a modern, fully integrated platform that helps entrepreneurs start, run, and scale with confidence. With strong revenue growth, over a million businesses supported to date, and ambitious plans to multiply in size over the next three years, this is a business entering an exciting new chapter.

The Opportunity

• Take ownership of a social strategy in the middle of a genuine revamp - real scope to shape direction, not just execute a playbook
• Lead content across TikTok, Instagram, LinkedIn, and YouTube for a brand that wants to make business content genuinely entertaining, not just informative
• Move away from dry, corporate B2B messaging towards bold, social-first storytelling
• Work closely with videographers, marketing, and paid media teams to bring ideas to life

Responsibilities

• Create engaging, social-first content that informs and inspires an audience of ambitious founders
• Appear on camera where appropriate, bringing energy and personality to content
• Champion social media internally, encouraging wider team engagement
• Use performance insights to continuously refine content and strategy
• Stay ahead of platform trends and algorithm shifts to keep content fresh

Your Profile

• Extensive experience creating and managing social content, with strong TikTok expertise
• Highly creative, with a track record of developing ideas that genuinely engage
• Confident directing colleagues and senior stakeholders on content
• Comfortable on camera; presenting experience is a plus
• Curious and willing to get to grips with complex, less obviously "exciting" subject matter

How to Apply

To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Location: London
Salary: Circa £60,000 pro rata
Contract: 10-month Fixed-Term Contract
Working pattern: Hybrid, ideally 3–4 days per week in the office
Start date: ASAP

The Role

We are recruiting for a senior Associate Director / Integrated Commerce Director to join a global commerce function on a 10-month fixed-term contract.

This is a strategic, highly autonomous role focused on shaping global commerce strategy, managing major retail media and commerce partnerships, and driving greater value from retailer and platform relationships across multiple international markets.

The successful candidate will work across global, regional and local stakeholders, acting as a key link between commerce strategy, media, technology and data capabilities.

This is an individual-contributor position suited to someone who is comfortable operating independently, influencing senior stakeholders without direct authority and leading strategic conversations across complex matrixed organisations.

Key Responsibilities

• Lead strategic relationships with major global retail media, commerce and platform partners.
• Own and develop global commerce partnership roadmaps.
• Manage Joint Business Plans, annual plans and ongoing partner governance.
• Lead quarterly and half-year business reviews, tracking performance and ensuring partners deliver against agreed commitments.
• Identify opportunities to maximise commercial value through investment, innovation, measurement solutions and partnership benefits.
• Advise senior stakeholders on retail media strategy and its role within wider commerce and media plans.
• Work with global, regional and local teams to identify and scale best practice, pilots, alphas, betas and learning agendas.
• Connect commerce strategy with wider media, data and technology capabilities.
• Develop strategic recommendations that drive measurable commercial outcomes.
• Contribute thought leadership around retail media, connected commerce, AI and emerging technologies.
• Build strong relationships across internal teams, clients, retailers and platform partners.

Experience Required

• Significant experience across retail media, commerce media, eCommerce, digital partnerships or shopper marketing.
• Strong experience within a global commerce strategy or capability role, rather than solely UK-focused experience.
• Good technical understanding of retail media platforms such as Criteo, CitrusAd and Epsilon.
• Strong knowledge of audience targeting, conversion measurement, attribution and performance frameworks.
• Experience across omnichannel retail, eCommerce and quick-commerce ecosystems.
• Proven experience managing senior retailer, platform, client or media partner relationships.
• Experience developing and managing Joint Business Plans, annual plans, QBRs or HBRs.
• Strong strategic and commercial thinking, with the ability to identify and unlock partnership value.
• Excellent stakeholder management, presentation and communication skills.
• Experience working across complex global, regional and local structures.
• Ability to influence without direct authority.
• Proactive, self-sufficient and comfortable operating with a high level of autonomy and accountability.

Desirable Experience

• Experience within FMCG or another large multinational environment.
• Exposure to major global retail media and commerce partners.
• Experience working with platforms such as Walmart, Carrefour, Uber or similar.
• Understanding of commerce-enabled platforms including Meta, YouTube and Reddit.
• Experience developing commerce or retail media thought leadership.
• Knowledge of AI applications and emerging measurement innovation within commerce.

The Ideal Candidate

You will be a commercially minded commerce leader who combines strong strategic thinking with a solid technical understanding of the retail media ecosystem.

You will be equally comfortable discussing the future of retail media and commerce innovation with senior stakeholders as you are managing partner commitments, business reviews, measurement frameworks and market adoption.

This role would particularly suit someone who has operated in a global commerce environment and is confident taking ownership of strategy and partnerships in a standalone senior position.

Head of Marketing
£100,000 - £140,000 + Benefits
Hybrid – London

Our client is a fast-scaling, tech-led business support platform helping entrepreneurs start, run and grow their companies with confidence. Already a certified B Corp with over £18m in annual revenue, they're forecast to grow 5-10x over the next three years and are investing heavily in a fully integrated digital platform to match that ambition.

The Opportunity

• Join at a genuine inflection point, shaping acquisition strategy across a six-website portfolio during a period of rapid, funded growth
• Take full ownership of performance marketing rather than inheriting a legacy brand function
• Report directly into senior leadership with real influence over commercial strategy
• A rare chance to build and scale a high-performing team as the business multiplies in size

Responsibilities

• Own marketing strategy end-to-end, setting KPIs across organic, paid and affiliate channels
• Lead a multi-disciplinary team spanning content, video, social and affiliate marketing
• Direct paid media strategy and budget across search, display and social
• Partner with digital and SEO leadership to align channel strategy with conversion and CRO priorities

Your Profile

• Senior marketing leader from an ecommerce, transactional or lead-generation background
• Commercially minded, with a track record of driving measurable acquisition results, not just brand reach
• Confident managing paid media budgets and affiliate programmes
• Comfortable operating at director level, briefing and challenging specialist SEO expertise

How to Apply
To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law

Location: London – 2 days on-site, 3 days WFH
Rate: £500 per day
Contract: Interim, minimum 3 months preferred
Start: ASAP
Travel: UK and international travel required

We’re partnering with a major global business to hire an experienced Interim Head of Events to lead its Global Events function during a period of transition.

This is a genuine senior leadership role, combining event strategy, team leadership, senior stakeholder management and hands-on delivery across a busy international events portfolio.

The successful candidate will lead a team of experienced events professionals and take ownership of approximately 40–50 events per year across digital, hybrid and face-to-face formats.

The role

You’ll be responsible for providing stability and leadership across the Global Events team while overseeing the delivery of a varied portfolio of high-profile events.

This includes:

• Leading and supporting a senior events team
• Overseeing global event strategy and delivery
• Managing digital, hybrid and face-to-face events
• Delivering major launches, conferences and executive experiences
• Overseeing international incentive travel and sales events
• Managing board dinners and senior stakeholder experiences
• Working closely with production crews and external suppliers
• Supporting agenda development and creative event solutions
• Managing an annual events budget of approximately £1.5m
• Partnering with senior stakeholders including executive leadership and sales teams
• Ensuring events are delivered to a consistently high standard across multiple markets

What we’re looking for

You’ll need to have:

• Significant experience operating at Head of Events or Events Director level
• Proven experience leading and developing an events team
• Strong experience across face-to-face, hybrid and digital events
• Experience managing complex, high-profile corporate event portfolios
• Strong senior stakeholder management skills, including C-suite exposure
• Experience managing significant event budgets
• Strong supplier, agency and production management experience
• The ability to operate independently with minimal supervision
• A hands-on, player-manager approach
• Availability to start quickly

Experience within a large corporate environment is preferred, although financial services experience is not essential.

This role would suit an experienced interim events leader who can quickly step into an established function, provide leadership and continuity, and ensure a demanding global events calendar continues to run smoothly.

Our client is an ambitious independent media agency that combines the agility of a challenger business with the backing of one of the UK's leading independent agency groups. They partner with a diverse portfolio of brands, using audience insight, research and media effectiveness to uncover new opportunities for growth.

The Opportunity

• Join a growing Insight & Effectiveness team where your work will directly influence media strategy and business decisions.

• Lead high-profile research projects spanning audience insight, brand tracking, campaign effectiveness and measurement.

• Partner with planning, strategy and activation specialists to turn evidence into commercially impactful recommendations.

• Work with well-known brands across a broad range of sectors in a genuinely collaborative environment.

• Enjoy genuine autonomy, continuous learning and clear opportunities to develop your career.

Responsibilities

• Design, manage and deliver qualitative and quantitative research projects from brief through to presentation.

• Translate complex data into engaging stories, strategic recommendations and actionable insights.

• Advise clients on audience understanding, media effectiveness and growth opportunities.

• Present findings confidently to senior stakeholders and support insight-led new business opportunities.

• Mentor junior team members while maintaining exceptional quality across all deliverables.

Your Profile

• Experience within media research, audience insight or effectiveness, ideally within an agency environment.

• Strong understanding of how insight informs media strategy and business performance.

• Confident managing research projects, interpreting data and presenting recommendations.

• Comfortable using industry insight tools such as TGI, TouchPoints, YouGov BrandIndex or similar.

• Curious, analytical and commercially minded, with excellent communication and relationship-building skills.

How to apply

To apply for this outstanding opportunity, please contact Ellie Drury at Pivotal for a confidential chat at ellie@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: Competitive + Performance Bonus

Remote-first (Flexible)

Our client is the UK's fastest-growing vitamin brand — scaling rapidly across Amazon, D2C, and retail, with a community of over 1.5 million health-conscious consumers and a clear strategic path to becoming a generational wellness brand. Their creative strategy is still being written, and this is the role that writes it.

The opportunity

• Own the entire creative strategy for paid media — Meta, TikTok, Google, and Amazon — from first concept to final optimisation
• Join at a genuine inflection point: the brand has momentum, but the creative function is yours to shape from the ground up
• A remote-first culture with flexible hours, a learning and development budget, and performance-based bonus
• Work at the intersection of creative and performance — this role demands both, and rewards both equally

Responsibilities

• Lead creative strategy across paid channels — ideating concepts, writing scripts, and overseeing production end-to-end
• Brief and manage freelancers, designers, and video editors to deliver assets on time and on brand
• Implement a rigorous testing programme to identify top-performing creatives and optimise messaging by audience and channel
• Analyse creative performance metrics and translate findings into clear, actionable recommendations for future campaigns
• Present insights to stakeholders and maintain a tight feedback loop between creative and performance teams

Your profile

• 3+ years in a creative advertising role, ideally within DTC, a start-up, or a performance-focused creative agency
• Proven experience creating paid ads across Meta, Instagram, TikTok, and Google — from ideation through to execution, including video production
• Strong copywriting skills with a portfolio of high-performing ads to back them up
• Data-led mindset: comfortable with A/B testing and turning performance data into creative decisions
• An ownership mentality — you drive projects forward independently and hold yourself to a high standard

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan at Pivotal at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: Competitive + Bonus

London (Hybrid – 3 days in office)

Our client is the UK's leading smart home EV charging company - a genuinely differentiated brand sitting at the centre of the shift to electric vehicles, with partnerships across Volkswagen Group, Mercedes-Benz, Motability, and more. With incrementality modelling confirming paid search as one of their highest-value channels, they are now investing to scale it seriously.

The opportunity

• Full commercial ownership of multi-market paid search — this isn't a support role, it's the lead
• A business that has historically over-indexed on paid social is now actively shifting budget into search — you're arriving at exactly the right moment
• Scope to expand into paid social over time, with a growing channel mix and genuine senior visibility
• A fast-paced scale-up with global ambitions, private health insurance, life assurance, and a strong wider benefits package

Responsibilities

• Own end-to-end campaign management across Google Search, PMax, Demand Gen, YouTube, and Microsoft Ads
• Plan, forecast, and manage multi-market budgets monthly and quarterly — treating spend as a business investment
• Lead a structured testing programme across creative, bidding, audiences, and landing pages
• Partner with the data team on attribution, conversion tracking, and first-party data activation
• Deliver regular reporting and strategic recommendations to senior stakeholders — clear "so what" insights, not just numbers

Your profile

• Expert, hands-on experience managing high-spend campaigns across the Google portfolio and Microsoft Ads
• Proven track record with multi-market budgets and business-level KPIs: ROAS, CPA, revenue
• Strong data proficiency — able to query complex datasets independently using GA4, Looker Studio, or equivalent
• Solid understanding of multi-touch attribution, first-party data, and automated bidding strategies
• Familiarity with paid social platforms (Meta, TikTok, LinkedIn) is a plus

How to apply

To apply for this outstanding opportunity, please contact Nusrat at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: Competitive DOE

London (Hybrid)

Our client is one of the UK's fastest-growing eco-friendly consumer brands. They are now looking for a senior CRM Lead to turn their customer base into their biggest commercial lever.

The opportunity

• Own the entire CRM function — strategy and execution — at one of the UK's most exciting high-growth consumer brands

• A hands-on senior role with real commercial ownership: your north star is revenue per customer, and you report directly to senior leadership

• Lead and grow a CRM Manager from day one, with scope to expand the team as you prove the return

• A subscription-first business with an expanding product range — the segmentation and lifecycle challenges here are genuinely complex and rewarding

Responsibilities

• Build and run upsell, cross-sell, and retention programmes across subscriptions and one-time products — tied directly to incremental revenue

• Own and develop the full Klaviyo flow architecture: welcome, onboarding, post-purchase, replenishment, winback, and payment recovery

• Build a robust segmentation framework that identifies high-value customers, growth opportunities, and churn risk

• Set the creative and messaging standard for CRM — briefing, shaping, and holding high standards on every send

• Own the CRM calendar, aligned to the trading and merchandising plan, and report performance weekly and monthly to leadership

Your profile

• Genuine Klaviyo expertise — you've built and scaled sophisticated flows and segments, not just managed them

• Commercial mindset: you think in revenue, LTV, and margin — engagement metrics are leading indicators, not the goal

• Experienced in DTC or e-commerce; subscription background strongly preferred

• A data-led operator who runs a disciplined testing programme and turns analysis into clear recommendations

• A people leader — you've managed at least one direct report and can set a high standard for those around you

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan at Pivotal for a confidential discussion at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£90,000-£120,000 DOE 

London (Hybrid – 3 days in office)

The Company A category-leading scale-up redefining personalized health and beauty.

The Opportunity This is a high-visibility, strategic role overseeing the full channel mix, managing relationships with product teams, guiding experimentation, and ensuring that acquisition produces quality signups rather than focusing only on signup volume; the role also manages a central channel team serving all business units. The business has grown in double digits since it started and has plans for international expansion and additional business-unit verticals - your work will achieve a huge impact for the business, even in just one year.

The Role

• Key responsibilities: Manage paid media, affiliates, and partnerships channel experts; oversee the full channel mix for the UK; work with product teams on experimentation; monitor core business metrics; and help in-house teams prioritize and navigate changing ways of working.
• Scope of work: The role will focus on the UK P&L and have some involvement with German Market Expansion. However the people management aspect will be with managed team members working across all business units (i.e. all brands in the portfolio).
• Key stakeholders: Paid media, affiliates and partnerships teams; product teams; other business units; managed in-house channel specialists; and one agency supporting Above the Line activity.

You

• Experience: You must have recent experience at an online DTC or ECom brand where LTV is the most important metric. This does not have to be at a subscription brand (but this is a strong plus). 

• Background: We will not be accepting candidates who come from an agency led or agency background. We think the hire is sitting InHouse at a Consumer brand in sectors such as FMCG, Beauty and Personal Care, Fashion etc.

• Data Acumen and Analytical Mindset: You have the ability to assess data accuracy and identify problems and you're confident in turning raw performance data into actionable growth insights.We encourage AI supported analysis but you must have the ability to also challenge AI-supported analysis:

• Channel Experience: You have experience owning growth beyond individual channels and an understanding of how core business metrics link together. But Paid media knowledge across Meta, Google, and TikTok and Affiliates and partnerships knowledge are all must haves.

• Experimentation Led: Testing is ytour default and you are able to explain how you broadly structure testing programmes - especially in support of protecting LTV metrics.

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan Juty at Pivotal for a confidential discussion at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Location: Elephant & Castle, London (Hybrid – 2 days per week)
Salary: Up to £38,000
Start: ASAP

I'm partnering with a growing digital marketing agency to recruit a Senior Graphic Designer who combines exceptional creative execution with a strong understanding of performance marketing.

This is an opportunity to join a collaborative agency environment where you'll take ownership of creative across a diverse portfolio of DTC and consumer brands, working closely with performance marketers, strategists and clients to deliver campaigns that drive measurable results.

The role will involve:

• Leading the creative direction across multiple client accounts
• Designing high-performing paid social creative, display assets, landing pages and digital campaign materials
• Developing creative concepts and experimentation frameworks informed by performance data
• Collaborating with cross-functional teams to deliver commercially effective campaigns
• Mentoring junior and midweight designers while helping to raise the creative standard across the agency
• Exploring AI-powered workflows to enhance creative output and efficiency

We're looking for someone who has:

• 4+ years' experience within a digital marketing or creative agency
• A portfolio demonstrating strategic thinking alongside outstanding visual execution
• Strong experience creating performance-led creative for paid social channels including Meta and TikTok
• Expert knowledge of Figma and Adobe Creative Suite
• Experience working with DTC brands and growth-focused marketing teams
• Confidence presenting ideas to clients and explaining the rationale behind creative decisions
• A genuine passion for digital culture, emerging creative trends and performance marketing

What will make your application stand out?

The hiring team is particularly interested in portfolios that showcase the thinking behind the work—not just the finished creative. They want to understand the brief, your approach, the rationale behind your decisions and the commercial impact of your designs.

Please note:
• Hybrid working – 2 days per week in the London office (Elephant & Castle)
• Visa sponsorship is not available for this position

If you're interested in finding out more, please send across your CV and portfolio or get in touch for a confidential conversation.

Our client is an established and growing AdTech business helping agencies and advertisers deliver smarter, data-led digital media solutions. With an entrepreneurial culture and a strong independent-agency footprint, this is an opportunity to take ownership of a commercial patch and make a measurable impact on revenue growth.

The Opportunity

• Own a portfolio of independent agency relationships while proactively developing new business opportunities.
• Join a high-performing UK sales team as a senior individual contributor, with significant autonomy and ownership.
• Sell across a range of digital media and AdTech solutions, working closely with internal BI, strategy and account management teams.
• Build relationships across agency planning, activation and senior decision-makers to generate new briefs and expand existing revenue.
• Benefit from a 50% uncapped commission structure, with quarterly targets weighted towards revenue and team performance.
• Develop existing agency accounts while hunting for new opportunities — this is a genuine hunter/farmer hybrid role.

Responsibilities

• Drive the full commercial process from relationship building and initial brief through to pitch, negotiation and close.
• Confidently manage commercial agreements and trading conversations.
• Translate client requirements into compelling media solutions, working with internal teams where additional insight or strategy is required.
• Build strong internal and external relationships and become a trusted point of contact for agency partners.
• Consistently deliver against revenue targets and contribute to wider team success.

Your Profile

• 7–10 years’ experience in AdTech, digital media or a closely related commercial environment.
• Strong agency sales experience, ideally with independent agencies.
• A genuine hunter mentality with the confidence to generate new conversations and opportunities.
• Comfortable discussing technical AdTech propositions and commercial agreements.
• Self-sufficient, commercially sharp and able to operate without heavy management.
• Entrepreneurial, ambitious and relationship-led, with the ability to influence stakeholders at multiple levels.
• Experience selling Managed Service campaigns is useful! 

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£45,000–£65,000 DOE

London (Hybrid)

Our client is a fast-growing, award-winning direct-to-consumer brand with an expanding product range, high-profile partnerships, and a refreshingly ambitious marketing team. Having recently returned to TV and out-of-home advertising, they are now investing seriously in performance search — and this hire sits at the centre of that shift.

The opportunity

• Step into a business that has just run incrementality modelling confirming search as one of its highest-value channels — meaning real budget is moving your way

• A rare in-house role where you can scale Google Search from a strong foundation rather than building from zero

• Own the agency relationship for SEO too — bridging paid and organic search in a way few manager-level roles allow

• Work alongside senior performance marketing leadership with backgrounds in high-growth consumer brands

Responsibilities

• Own and scale Google Ads campaigns day-to-day — generic search, shopping, and across the broader Google ecosystem

• Manage Google Merchant Center and Shopify product feeds, including hands-on work with SKU variants and campaign alignment

• Report on performance to internal stakeholders, including translating CAC and incrementality data into clear narratives for finance and leadership

• Manage the SEO agency relationship and identify opportunities to connect paid and organic search activity

• Feed insight into CRO and on-site journey improvements in collaboration with the site team

Your profile

• 2–5 years of hands-on Google Ads experience exposure to e-commerce or DTC brands either inhouse or via agency preferred.

• Comfortable working across Google Merchant Center and Shopify — you understand how shopping feeds are built and why they go wrong

• Solid grasp of unit economics: AOV, LTV, CAC, and how they inform which campaigns and SKUs to prioritise

• Confident interpreting data and building a story around performance — whether through Looker Studio, scripts, or AI-assisted reporting

• A working knowledge of SEO and how it connects to paid search strategy; agency management experience is a bonus

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan Juty at Pivotal for a confidential discussion via email nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is an ambitious digital media business undergoing an exciting commercial transformation. With highly engaged owned audiences and trusted content brands, they're creating new revenue streams through sponsorships, data products, newsletters and strategic partnerships, offering a rare opportunity to shape the future of a growing media portfolio.

The Opportunity

• Lead the commercial transformation of an established portfolio, building entirely new audience-led revenue streams.
• Manage a team while remaining hands-on with pricing, packaging, sales strategy and key commercial opportunities.
• Sell innovative media solutions including sponsorships, newsletters, content partnerships, licensing and data products.
• Work closely with senior stakeholders to launch new commercial propositions and maximise long-term revenue growth.
• Exceptional earning potential, with quarterly commission opportunities and uncapped OTE rewarding high performance.

Responsibilities

• Own the commercial strategy and revenue performance across multiple media products and audience channels.
• Develop new sponsorship, licensing and partnership opportunities for B2B and B2C clients.
• Build commercial packages using first-party audience data and content-led solutions.
• Lead, coach and develop a growing commercial team while supporting major client negotiations.
• Work cross-functionally with editorial, product and commercial teams to bring new revenue ideas to market.
• Monitor pipeline, pricing and commercial performance to maximise profitability.

Your Profile

• Proven experience selling media, sponsorship, content or audience-led commercial solutions.
• Strong leadership experience with a collaborative, entrepreneurial approach.
• Commercially minded with experience building new revenue streams, not just managing existing ones.
• Comfortable selling consultatively to senior stakeholders and influencing internally.
• Background within publishers, lead generation, media, marketing or audience-driven businesses.
• Strategic thinker who enjoys combining innovation with hands-on commercial execution.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a fast-growing advertising technology business that helps leading brands and agencies deliver high-performance digital campaigns through data, automation and programmatic media. With continued investment in video, CTV and emerging technologies, they're looking for an experienced operations professional to play a key role in driving campaign excellence and team development.

The Opportunity

• Lead the day-to-day delivery of high-profile programmatic campaigns across multiple digital channels.
• Manage and mentor a junior team member while remaining hands-on with campaign execution and optimisation.
• Work across Display, CTV, Online Video and Paid Social using industry-leading DSPs and platforms.
• Help shape operational best practice and improve campaign performance through data-driven insights.
• Join a collaborative business investing heavily in video, retail and other fast-growing advertising sectors.

Responsibilities

• Manage end-to-end campaign setup, optimisation and performance across leading DSPs and social platforms.
• Monitor pacing, delivery and KPIs, ensuring campaigns consistently achieve commercial objectives.
• Troubleshoot platform, tracking and delivery issues while working closely with technology and analytics teams.
• Build performance reports and dashboards, identifying optimisation opportunities and actionable insights.
• Manage platform relationships and keep internal teams informed of new features and industry developments.
• Support client meetings by providing technical expertise and campaign performance updates.

Your Profile

• 3–5 years' experience in programmatic advertising, media operations or AdTech.
• Strong hands-on experience with DSPs such as DV360, Amazon DSP, Yahoo or Beeswax.
• Experience across Display, CTV, Online Video and Paid Social campaigns.
• Comfortable managing campaign delivery while mentoring junior colleagues.
• Analytical, organised and proactive, with excellent troubleshooting skills.
• Experience within an agency or AdTech environment; exposure to gambling or CTV campaigns would be advantageous.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is an established digital media and advertising technology business operating at significant scale across the UK. Combining data, technology and commercial expertise, they deliver innovative advertising solutions and are investing further in their programmatic capabilities as they continue to grow.

The Opportunity

• Join a collaborative team where analytics directly influences commercial performance and revenue growth.
• Take ownership of reporting, A/B testing and yield optimisation across a sophisticated programmatic ecosystem.
• Work with leading ad technology platforms, gaining exposure to cutting-edge programmatic tools and strategies.
• Develop into a trusted expert, with genuine opportunities to take on greater responsibility over time.
• Be part of a fast-paced environment where curiosity, initiative and new ideas are valued.

Responsibilities

• Produce and analyse programmatic revenue reports, identifying trends and commercial opportunities.
• Manage A/B testing from setup through to analysis and recommendations.
• Support the optimisation of programmatic revenue across multiple supply partners and platforms.
• Troubleshoot technical and delivery issues while working closely with internal commercial and operations teams.
• Maintain dashboards and reporting using tools such as Power BI, Tableau and Excel.
• Monitor market developments and contribute insights to improve performance and operational efficiency.

Your Profile

• 1–2 years' experience in programmatic advertising, ad operations or a similar analytical role.
• Strong understanding of Google Ad Manager and the wider programmatic ecosystem.
• Experience using Power BI, Tableau or advanced Excel for reporting and analysis.
• Analytical mindset with excellent attention to detail and problem-solving ability.
• Comfortable managing multiple priorities in a dynamic environment.
• Eager to learn, proactive and passionate about digital advertising technology.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Contract | 6+ Months | Hybrid, London | £450 per day (Outside IR35)

We're partnering with a global luxury consumer brand undergoing a significant investment in its data and analytics capability. They are looking for an experienced Senior Data Engineer to build and enhance their marketing data infrastructure, creating scalable solutions that will support the business long term.

This is a hands-on contract for someone who enjoys solving complex technical challenges, improving data architecture and leaving behind robust, future-proof systems.

Responsibilities

• Design, build and optimise scalable marketing data infrastructure.
• Develop and maintain data pipelines across multiple marketing platforms.
• Improve existing architecture, removing technical debt and increasing reliability.
• Integrate data from a range of digital marketing and CRM platforms.
• Work closely with analytics and commercial teams to ensure high-quality, accessible data.
• Recommend best practice tools, integrations and approaches for long-term scalability.

Requirements

• Strong commercial experience as a Data Engineer.
• Excellent knowledge of BigQuery.
• Experience working with GA4, Google Ads, Meta and HubSpot.
• Proven experience building marketing data warehouses and pipelines.
• Strong SQL skills.
• Experience designing scalable, maintainable data solutions.
• Ability to work independently and deliver high-quality technical solutions.

Contract Details

• 6+ month contract
• Hybrid working (London)
• £450 per day
• End of July start
• NOT remote 

Growth Marketing Lead
Circa £100,000 – £140,000 + equity
London (Hybrid)

Our client is a fast-growing fintech challenger bank on a mission to make banking simpler, fairer and genuinely useful for its customers. Backed by ambitious growth plans and a product-led culture, they're building a growth marketing function from scratch to match their pace.

The Opportunity

• Join at a pivotal stage of growth, with real scope to shape strategy rather than simply execute it
• Take ownership of acquisition channels that directly influence commercial performance
• Work alongside a talented, collaborative marketing and product team
• Genuine autonomy to test, learn and innovate in a business that moves quickly

Responsibilities

• Develop and deliver the growth marketing strategy across paid, lifecycle and performance channels
• Own budget allocation and ROI reporting, optimising spend against clear commercial targets
• Collaborate closely with product, data and design teams to improve acquisition and retention
• Build and mentor a small team as the function scales
• Identify new channels and testing opportunities to unlock further growth

Your Profile

• Proven growth marketing experience, ideally within fintech, app-based scale-up or digitally-led businesses
• Strong commercial acumen and comfort working with data to inform decisions
• A test-and-learn mindset with the confidence to challenge convention
• Excellent stakeholder management skills across cross-functional teams

How to apply
To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£40,000–£45,000 DOE

London (Hybrid – 3 days in office)

Our client is the UK's leading smart home EV charging company — building hardware and software that automatically finds the cheapest, greenest times for customers to charge their vehicles. Backed by major automotive OEM partnerships and a product genuinely differentiated in the market, they are now accelerating their B2C growth engine for the first time.

The opportunity

• Build paid social from the ground up — no agency, no inherited playbook, genuine ownership from day one

• The paid social budget is set to triple by end of 2026, with your remit growing alongside it

• A clear path to new channels (TikTok, Snapchat), team leadership, and cross-channel strategy

• AI tools (Claude, ChatGPT, specialist agents) are embedded in daily workflows — you'll be expected and encouraged to use them

Responsibilities

• Own and run Meta campaigns end-to-end — setup, optimisation, and performance reporting

• Audit existing paid social activity and build a creative refresh cadence with the internal design studio

• Analyse what's working, tell the story through data, and make the case for next steps

• Build the business case for new channels and expand the programme over time

Your profile

• 2–3 years of hands-on Meta campaign management (not just briefing — actually building and optimising)

• Strong analytical instincts: you read metrics, find the signal, and use data to drive decisions

• Mid and lower-funnel experience — conversion-focused performance campaigns, not just brand awareness

• A builder's mindset — energised by greenfield and comfortable with ambiguity

• AI-native or actively curious — you're already using AI tools to work smarter, or keen to start

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan Juty at Pivotal for a confidential discussion at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Background

Pivotal is strengthening its AdTech and technology recruitment team. We are hiring an experienced consultant to focus on placing commercial talent, including sales, account management and GTM roles into fast-growing AdTech, SaaS and digital technology businesses.

This desk combines warm client relationships with huge growth potential. You’ll work with VC-backed scale-ups, disruptors, and established tech brands helping them hire the revenue-generating talent that fuels their growth.

The Role

• Build and scale your own permanent desk focused on commercial hires: sales, account management, GTM, partnerships, and customer success roles.
• Partner with innovative AdTech, SaaS, and technology companies; ranging from early-stage start-ups to scaled market leaders
• Leverage warm client relationships while identifying new commercial opportunities and winning new business
• Own and manage the full recruitment cycle from job brief to offer stage, providing an exceptional client and candidate experience
• Take ownership of your desk with full support from leadership, marketing, and operations
• Collaborate closely with your team to cross-sell and ensure a joined-up, strategic approach to client delivery
• Build long-term relationships with both clients and candidates, positioning yourself as a trusted expert in your space
• Use AI tools (like ChatGPT) to improve speed, outreach quality, and operational efficiency—freeing up time to focus on high-value conversations.

Your Experience

• Minimum 2 years’ agency recruitment experience, within permanent recruitment
• Sector knowledge in sales, GTM, marketing, media, ecommerce, or digital is preferred, but not essential
• A commercial and strategic mindset with the hustle to win business and grow accounts
• Confidence to sell into senior stakeholders and influence hiring decisions
• Track record of building or scaling a successful desk independently
• Brings pace, energy, and urgency—thriving in a high-activity, performance-led culture
• Strong communicator with a relationship-first, consultative approach
• You embrace new technology and tools - especially AI and are excited by how platforms like ChatGPT can streamline tasks, sharpen messaging and elevate your impact.
• Forward thinking and adaptable, with a curiosity for emerging tech. You see AI as a teammate, not a threat and are keen to experiment and integrate new tools into your workflow.

Why Pivotal

At Pivotal, we blend high performance with people-first values. We empower you with the tools, flexibility, and development to thrive.

Earning Potential

• No threshold commission
• Quarterly and annual bonuses
• Guaranteed 35%+ earnings-to-billings ratio (e.g., bill £200k, earn £70k+)
• Quarterly Big Biller celebrations

Career Development

• Clear, structured career path
• Bespoke induction and ongoing training

Work & Life Balance

• Hybrid working: 3 office days (Tues–Thurs)
• Flexible working hours (7:30–9am start, 4:30–6pm finish)
• 4 weeks ‘Work From Anywhere’ annually
• 4pm Friday finishes
• Weekly well-being hour

Culture & Recognition

• Monthly incentive budgets and quarterly socials
• Summer and Christmas parties
• Loyalty-based annual leave up to 28.5 days
• Enhanced maternity and paternity leave
• Values-driven culture: Motivated. Accountable. Connected. Professional

Equality, Diversity & Inclusion

Pivotal is passionate about building an inclusive workplace that promotes and values diversity. We are an equal opportunity employer and welcome applications from all backgrounds. We do not discriminate based on race, religion, gender, sexual orientation, disability, or any other protected status.

Application Process

We are actively hiring across several teams and levels. If you’re an experienced recruiter with marketing, media or creative recruitment experience and looking for a new challenge in permanent recruitment, we'd love to hear from you.

To apply, please apply via our website to ensure a consistent screening process. 

Background

We are expanding our Client-Side division and hiring a Senior Consultant to specialise in Creative Strategy recruitment. This is a high growth area in the market, with strong demand from D2C, ecommerce, lifestyle, fashion, wellness and beyond companies. Typical roles you will hire will include Creative Strategists, Performance Creative Strategists and Content Strategists.  You’ll have the autonomy to build and shape your own desk, placing into one of the most respected client portfolios in the digital space.

Since launching in 2014, Pivotal has helped over 275 people find jobs in the last 12 months alone. We’re proud to partner with some of the most exciting and disruptive consumer brands including TikTok, Sky, Deliveroo, TripAdvisor, Harry’s, Carwow, and many more.

This role is ideal for someone with permanent recruitment experience who is hungry to grow, self-motivated, and excited to plug into a high-performance, high-reward environment.

The Role

• Build and grow your own permanent desk focused on Creative Strategy roles within D2C and digital first brands

• Partner with VC-backed start-ups, scale-ups, and established brands, placing talent at mid–senior levels

• Build and nurture long term relationships with senior stakeholders, hiring managers and HR/TA leads

• Develop a point of view on market trends, particularly D2C, ecommerce, retention, creative strategy and brand

• Leverage warm client relationships while identifying new commercial opportunities and winning new business

• Own and manage the full recruitment cycle from job brief to offer stage, providing an exceptional client and candidate experience

• Take ownership of your desk with full support from leadership, marketing, and operations

• Collaborate closely with your team to cross-sell and ensure a joined-up, strategic approach to client delivery

• Build long-term relationships with both clients and candidates, positioning yourself as a trusted expert in your space

Your Experience

• Minimum 2 years’ agency recruitment experience, within permanent recruitment

• Sector knowledge in marketing, media, creative, ecommerce, or digital is preferred, but not essential

• An interest in creative strategy, D2C and digital first brands

• A commercial and strategic mindset with the hustle to win business and grow accounts

• Confidence to sell into senior stakeholders and influence hiring decisions

• Track record of building or scaling a successful desk independently

• Brings pace, energy, and urgency—thriving in a high-activity, performance-led culture

• Strong communicator with a relationship-first, consultative approach

• You embrace new technology and tools - especially AI and are excited by how platforms like ChatGPT can streamline tasks, sharpen messaging and elevate your impact

• Forward thinking and adaptable, with a curiosity for emerging tech. You see AI as a teammate, not a threat and are keen to experiment and integrate new tools into your workflow.

Why Pivotal

At Pivotal, we blend high performance with people-first values. We empower you with the tools, flexibility, and development to thrive.

Earning Potential

• No threshold commission

• Quarterly and annual bonuses

• Guaranteed 35%+ earnings-to-billings ratio (e.g., bill £200k, earn £70k+)

• Quarterly Big Biller celebrations

Career Development

• Clear, structured career path

• Bespoke induction and ongoing training

Work & Life Balance

• Hybrid working: 3 office days (Tues–Thurs)

• Flexible working hours (7:30–9am start, 4:30–6pm finish)

• 4 weeks ‘Work From Anywhere’ annually

• 4pm Friday finishes

• Weekly well-being hour

Culture & Recognition

• Monthly incentive budgets and quarterly socials

• Summer and Christmas parties

• Loyalty-based annual leave up to 28.5 days

• Enhanced maternity and paternity leave

• Values-driven culture: Motivated. Accountable. Connected. Professional

Equality, Diversity & Inclusion

Pivotal is passionate about building an inclusive workplace that promotes and values diversity. We are an equal opportunity employer and welcome applications from all backgrounds. We do not discriminate based on race, religion, gender, sexual orientation, disability, or any other protected status.

Application Process

We are actively hiring across several teams and levels. If you are an experienced recruiter with marketing, media or creative recruitment experience and looking for a new challenge in permanent recruitment, we'd love to hear from you.

To apply, please apply via LinkedIn to ensure a consistent screening process. Alternatively, reach out for a confidential chat.