Location: London | Hybrid
Salary: £65,000 + £28,000 OTE
Permanent

Are you a commercially driven media sales professional with a strong understanding of social, video and content-led advertising?

Our client is looking for an ambitious Senior Sales Manager to join their growing commercial team and drive revenue across a portfolio of high-profile lifestyle brands.

This is an exciting opportunity to combine new business development, strategic account growth and creative selling, working with some of the biggest names across fashion, beauty and lifestyle.

The Opportunity

You’ll take ownership of a portfolio of clients and agencies, building senior relationships and creating opportunities across social, video, digital and branded content.

You’ll be responsible for:

• Winning new business across fashion, beauty and lifestyle brands.
• Building and strengthening relationships with media agencies and clients directly.
• Developing existing accounts and identifying opportunities to increase revenue.
• Pitching creative, social, video and content solutions to senior stakeholders.
• Working closely with content and creative teams to develop commercially compelling campaigns.
• Taking ownership of your pipeline, from initial opportunity through to negotiation, close and campaign delivery.
• Leading proactive brainstorms and bringing new ideas to clients.

What We’re Looking For

We’re looking for someone who combines strong commercial instincts with a genuine understanding of social media and digital content.

Ideally, you’ll have:

• 2+ years’ experience in media sales, digital advertising, social, video, AdTech or a related environment.
• A strong network across fashion, beauty and lifestyle, ideally alongside media agency contacts.
• Excellent knowledge of social media and video advertising.
• A proven track record of generating and winning new business.
• Experience pitching to and influencing senior decision-makers.
• Strong negotiation skills and commercial acumen.
• A proactive, entrepreneurial approach to sales.
• The ability to manage multiple opportunities and campaigns in a fast-paced environment.

Why Join?

You’ll be joining an established media business with a broad portfolio of well-known brands and the ability to offer clients solutions across digital, social, video, audio, print and content.

Alongside the role, you’ll receive:

• £65,000 + £28,000 OTE
• 25 days’ holiday, increasing annually up to 30 days.
• Pension plan and life cover.
• Online shopping, dining and voucher discounts.
• Employee Assistance Programme.
• Onsite gym and subsidised canteen.
• Onsite nurse and GP clinics.
• A collaborative environment with genuine opportunities to grow your commercial career.

Interested?

If you’re an ambitious sales professional looking for your next opportunity within social, digital media and lifestyle advertising, we’d love to hear from you.

To apply or arrange a confidential conversation, please contact Chizoba Uzuegbunam at Pivotal at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and welcomes applications from all qualified candidates.

Our client is one of the UK's fastest-growing social-first entertainment companies, with viral party games played by millions worldwide and billions of organic views across social platforms. Backed by rapid growth and industry recognition, they're now investing further in the team shaping how their products spread.

The Opportunity

• Own the evolution of a fast-growing partner marketing function at a business scaling at pace
• Shape brand-new monetisation and partnership models from the ground up
• Lead a growing, multi-region team with full autonomy over strategy and delivery
• Sit at the centre of the business as the key link between partner performance and wider marketing
• Join a genuinely entrepreneurial, fast-moving environment where new ideas get tested quickly

Responsibilities

• Manage and scale affiliate programmes across TikTok, Instagram, Facebook, Snapchat and YouTube
• Build and grow influencer, ambassador and creator partnerships end-to-end
• Design and operate seeding, sampling and outreach systems
• Develop scalable, repeatable partner marketing playbooks
• Take full people management responsibility, including hiring and development, across a multi-region team

Your Profile

• Proven experience scaling affiliate, influencer or creator partnership programmes, ideally across multiple regions
• Strong commercial instinct, comfortable owning performance and diagnosing root causes
• Experience managing and growing a team
• Confident operating in a fast-moving, social-commerce or creator-economy environment
• A natural cross-functional connector who can translate partner performance into action

How to apply
To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a fast-growing media technology business transforming how brands advertise around premium digital video content. With innovative technology, proprietary audience insight and partnerships across major brands, broadcasters and agencies, they are helping shape the future of advertising as viewing habits continue to evolve.

The Opportunity

• Become the trusted day-to-day partner for a portfolio of advertising clients, ensuring campaigns are delivered to an exceptional standard.
• Join an ambitious, entrepreneurial business where ideas, ownership and pace are genuinely valued.
• Work at the intersection of client services, media, data and technology, gaining exposure to the full campaign lifecycle.
• Build relationships that drive repeat business and create opportunities to grow existing accounts.
• Work closely with Sales and Trading teams, acting as the voice of the client internally.

Responsibilities

• Manage campaign delivery from set-up and targeting through to optimisation, reporting and post-campaign analysis.
• Understand client objectives, KPIs, targeting and channel strategies to ensure campaigns are executed effectively.
• Produce clear, insightful and engaging campaign reports and post-campaign analysis.
• Work with traders to identify performance improvements and communicate recommendations to clients.
• Manage multiple campaigns, deadlines and client requests while maintaining exceptional attention to detail.
• Identify opportunities to strengthen client relationships and increase repeat business.

Your Profile

• Experience in account management or client services within advertising, media or AdTech.
• Understanding of digital campaign delivery, including ad operations, tagging, tracking, targeting and reporting.
• A natural relationship-builder with strong communication skills and confidence managing clients.
• Highly organised with exceptional attention to detail.
• Comfortable working in a fast-paced, entrepreneurial environment where priorities can move quickly.
• Commercially minded, curious and proactive, with a genuine appetite to learn and take ownership.
• Able to turn data into clear, engaging stories and recommendations for clients.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our Client is a fast-growing performance marketing agency bringing together specialist talent, creative production and proprietary AI technology to help ambitious brands grow more efficiently. Its connected approach links live performance data with creative decision-making, creating an environment where paid social specialists can test, learn and improve at pace.

The Opportunity

• Take ownership of Paid Social strategy across a portfolio of ambitious consumer brands.

• Become the lead Paid Social expert for your clients, with genuine autonomy to shape channel direction.

• Work with proprietary AI technology that connects performance insights with creative optimisation.

• Join a collaborative environment where new ideas, automation and better ways of working are actively encouraged.

• Benefit from comprehensive training, supportive onboarding and opportunities to develop your leadership skills.

Responsibilities

• Develop and implement Paid Social strategies aligned with client growth objectives.

• Oversee campaign execution, optimisation, testing and measurement across the full funnel.

• Lead client conversations, translating performance data into clear strategic recommendations.

• Identify opportunities to grow investment and test emerging platforms.

• Build relationships with media partners and contribute to innovation and best practice.

• Support and mentor junior team members where required.

Your Profile

• Strong hands-on Paid Social experience across platforms such as Meta, TikTok, Reddit, Pinterest and Snap.

• Commercially minded, analytical and confident turning data into action.

• Comfortable managing multiple accounts and priorities in a fast-moving environment.

• A systematic thinker who embraces technology, automation and continuous improvement.

• Strong client communication, leadership and mentoring skills.

How to apply

To apply for this outstanding opportunity, please contact Beth Rosser at Pivotal for a confidential discussion on 07944610585 or email me at georgina.oram@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a global market-leading health tech scale-up and one of the fastest-growing companies in the UK, disrupting a stagnant multibillion-pound industry through award-winning product innovation and world-class performance marketing. Their hero product has redefined its category for over a million customers across 40+ countries, and they're now looking for a Retention Lead to own the next phase of growth.

The Opportunity

• Take full commercial ownership of a proven, scalable subscription model with significant untapped potential
• Join a category leader shaping the future of a fast-growing market, rather than chasing competitors
• Work directly with the product team on an active development roadmap, influencing how new launches land with the existing customer base
• Gain direct access to senior leadership within a fast-thinking, high-performance team
• Benefit from highly accelerated career progression and genuine commercial autonomy

Responsibilities

• Own subscription performance, building a test-and-learn framework to reduce churn and grow ARR
• Analyse performance metrics to identify growth opportunities and strategic insights
• Partner with website and CRM teams to optimise returning customer conversion and lifecycle flows
• Strategise seasonal and always-on offers to re-acquire and retain customers
• Build loyalty and advocacy programmes that reward long-term subscribers
• Deliver clear reporting and insights to senior leadership

Your Profile

• 4-6+ years in a retention-focused role within a consumer product business
• Experience with subscription management platforms (e.g. Loop, Recharge, Skio) and email/SMS tools (e.g. Klaviyo, Braze)
• A proactive, curious mindset — genuinely interested in why customers commit or leave
• Strong analytical ability paired with excellent written communication
• A strategic thinker comfortable in a fast-paced, high-pressure environment

How to Apply
To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is one of the UK's fastest-growing founder-led businesses, behind a string of viral, social-first products that have racked up over 1.5 billion organic views worldwide. They're on a mission to bring more fun into people's lives - and they're building the in-house content engine to do it at scale.

The Opportunity

• Join a high-performing, creative Owned Marketing team at a genuinely exciting stage of growth
• Own the pre-launch testing process for new product releases - you'll help decide what gets scaled and what gets shelved
• Work across TikTok, YouTube, Instagram and Facebook with real creative freedom to experiment
• High autonomy from day one, with a fast, flat structure that rewards initiative
• Rare chance to shape how a breakout consumer brand tests and distributes content at volume

Responsibilities

• Develop and film multiple content angles per new product to identify what resonates before wider resource is committed
• Analyse content performance against internal benchmarks, feeding clear recommendations into launch and stock decisions
• Manage the full production workflow - from brief and casting through to filming, directing video editors, and scheduling
• Collaborate closely with the wider content team on planning and coordination
• Support content production for hero and best-selling lines

Your Profile

• Hands-on content creator with a strong instinct for what performs on short-form and social platforms
• Comfortable owning a testing process and making data-informed creative calls
• Confident briefing, directing and working alongside video editors
• Organised, fast-moving, and energised by a high-output, high-autonomy environment
• Prior experience in social-first, DTC, or consumer content roles is a strong plus

How to Apply

To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our Client is a global media and marketing business working with some of the world’s most recognised brands. Its specialist client partnership brings together media, technology and creative expertise to deliver ambitious, multi-market marketing programmes at significant scale.

The Opportunity

• Lead Paid Social across EMEA for a globally recognised technology brand, owning strategy, activation, optimisation and reporting.

• This role sits within the brand and reputation side of the business.

• Take ownership of a regional remit where there is genuine scope to shape strategy, processes and ways of working.

• Manage delivery across an offshore hub alongside a small London-based team, giving you a broad remit without a large layer of management.

Responsibilities

• Lead regional Paid Social strategy across EMEA, aligning activity with wider communications and business objectives.

• Oversee campaigns end-to-end, from planning and activation through to optimisation, analysis and reporting.

• Build senior relationships with Meta, LinkedIn, TikTok and other platform partners.

• Present insights and recommendations through QBRs, annual reviews and senior client meetings.

• Develop testing roadmaps, playbooks and best-practice approaches across markets.

• Coach and develop junior team members and offshore colleagues.

Your Profile

• Currently operating at Account Director / strong Associate Director or Senior Account Manager level.

• Proven experience managing multi-market EMEA Paid Social campaigns and sizeable media budgets.

• Strong strategic and commercial understanding of Paid Social.

• Confident managing senior stakeholders across multiple markets.

• Comfortable influencing without a large team beneath you and working across complex international structures.

How to apply

To apply for this outstanding opportunity, please contact ellie drury at Pivotal for a confidential chat at ellie@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a global media and marketing business working with some of the world’s largest brands. Its growing commerce practice combines data, technology and media expertise to help clients turn shopper behaviour into measurable commercial growth.

The Opportunity

• Join a growing Commerce Media / Retail Media practice working with a major global FMCG client.

• Take ownership of a portfolio across the UK, with the market positioned as a lighthouse market to test, shape and evolve new approaches.

• Work across Amazon, Citrus and Criteo, helping shape campaigns rather than simply executing a fixed plan.

• Act as a key client contact, providing strategic guidance across commerce media activity and helping clients navigate opportunities across the ecosystem.

Responsibilities

• Lead the planning, activation, optimisation and reporting of commerce media campaigns.

• Manage projects to brief, schedule and budget while ensuring a high standard of delivery.

• Line manage an Account Manager and Senior Account Executive, supporting their development and overseeing delivery.

• Challenge existing approaches, bring new ideas and identify opportunities to improve campaign performance and ways of working.

Your Profile

• Proven experience within commerce media / retail media, ideally around 5–6 years.

• Strong hands-on expertise across Amazon and Citrus, with Criteo experience also required.

• Agency or client-side backgrounds considered, provided you have genuine commerce media experience.

• A confident client manager and strategic thinker who enjoys challenging the status quo and influencing how things are done.

How to apply

To apply for this outstanding opportunity, please contact ellie drury at Pivotal for a confidential chat at ellie@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£90,000-£120,000 DOE 

London (Hybrid – 3 days in office)

The Company A category-leading scale-up redefining personalized health and beauty.

The Opportunity This is a high-visibility, strategic role overseeing the full channel mix, managing relationships with product teams, guiding experimentation, and ensuring that acquisition produces quality signups rather than focusing only on signup volume; the role also manages a central channel team serving all business units. The business has grown in double digits since it started and has plans for international expansion and additional business-unit verticals - your work will achieve a huge impact for the business, even in just one year.

The Role

• Key responsibilities: Manage paid media, affiliates, and partnerships channel experts; oversee the full channel mix for the UK; work with product teams on experimentation; monitor core business metrics; and help in-house teams prioritize and navigate changing ways of working.
• Scope of work: The role will focus on the UK P&L and have some involvement with German Market Expansion. However the people management aspect will be with managed team members working across all business units (i.e. all brands in the portfolio).
• Key stakeholders: Paid media, affiliates and partnerships teams; product teams; other business units; managed in-house channel specialists; and one agency supporting Above the Line activity.

You

• Experience: You must have recent experience at an online DTC or ECom brand where LTV is the most important metric. This does not have to be at a subscription brand (but this is a strong plus). 

• Background: We will not be accepting candidates who come from an agency led or agency background. We think the hire is sitting InHouse at a Consumer brand in sectors such as FMCG, Beauty and Personal Care, Fashion etc.

• Data Acumen and Analytical Mindset: You have the ability to assess data accuracy and identify problems and you're confident in turning raw performance data into actionable growth insights.We encourage AI supported analysis but you must have the ability to also challenge AI-supported analysis:

• Channel Experience: You have experience owning growth beyond individual channels and an understanding of how core business metrics link together. But Paid media knowledge across Meta, Google, and TikTok and Affiliates and partnerships knowledge are all must haves.

• Experimentation Led: Testing is ytour default and you are able to explain how you broadly structure testing programmes - especially in support of protecting LTV metrics.

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan Juty at Pivotal for a confidential discussion at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: Competitive DOE

London (Hybrid)

Our client is one of the UK's fastest-growing eco-friendly consumer brands. They are now looking for a senior CRM Lead to turn their customer base into their biggest commercial lever.

The opportunity

• Own the entire CRM function — strategy and execution — at one of the UK's most exciting high-growth consumer brands

• A hands-on senior role with real commercial ownership: your north star is revenue per customer, and you report directly to senior leadership

• Lead and grow a CRM Manager from day one, with scope to expand the team as you prove the return

• A subscription-first business with an expanding product range — the segmentation and lifecycle challenges here are genuinely complex and rewarding

Responsibilities

• Build and run upsell, cross-sell, and retention programmes across subscriptions and one-time products — tied directly to incremental revenue

• Own and develop the full Klaviyo flow architecture: welcome, onboarding, post-purchase, replenishment, winback, and payment recovery

• Build a robust segmentation framework that identifies high-value customers, growth opportunities, and churn risk

• Set the creative and messaging standard for CRM — briefing, shaping, and holding high standards on every send

• Own the CRM calendar, aligned to the trading and merchandising plan, and report performance weekly and monthly to leadership

Your profile

• Genuine Klaviyo expertise — you've built and scaled sophisticated flows and segments, not just managed them

• Commercial mindset: you think in revenue, LTV, and margin — engagement metrics are leading indicators, not the goal

• Experienced in DTC or e-commerce; subscription background strongly preferred

• A data-led operator who runs a disciplined testing programme and turns analysis into clear recommendations

• A people leader — you've managed at least one direct report and can set a high standard for those around you

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan at Pivotal for a confidential discussion at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Location: London – Hybrid working
Contract Length: 3–4 months
Start Date: September 2026
Day Rate: Dependent on experience

We are working with a leading consumer brand that is looking to bring in an Influencer & Affiliate Marketing Executive on an interim basis to support the team across a busy period.

This is a hands-on role focused on supporting the growth of creator, influencer and affiliate partnerships as a key acquisition channel. You will work closely with the wider marketing team across creator sourcing, campaign delivery, partnership management and performance reporting.

Key Responsibilities

• Source, onboard and manage creators, influencers and affiliate partners
• Build and maintain strong relationships with creators across TikTok, Instagram and YouTube
• Support creator outreach, negotiations and ongoing communications
• Coordinate influencer partnerships, activations and campaign logistics
• Support the delivery of influencer, creator and affiliate campaigns across multiple markets
• Monitor campaign performance across CPA, ROAS, revenue contribution and engagement metrics
• Identify high-performing creators and optimisation opportunities
• Support paid amplification, whitelisting and content boosting activity
• Assist with campaign planning, rollout and performance analysis
• Work closely with social, paid media, commercial and wider marketing teams
• Support creator-led acquisition and social commerce initiatives

About You

We are looking for someone with:

• 2+ years’ experience across influencer, creator, affiliate or partnerships marketing
• Strong knowledge of TikTok, Instagram and the wider creator ecosystem
• Hands-on experience managing influencers, creators or affiliate partners
• Experience supporting end-to-end campaign delivery
• A commercial mindset with an understanding of performance marketing and revenue growth
• Strong organisational, communication and relationship-management skills
• Confidence working in a fast-paced, collaborative environment
• A proactive and hands-on approach

Experience within consumer brands, DTC, ecommerce or travel would be advantageous, as would exposure to international markets.

Experience with paid amplification, creator whitelisting or performance-led influencer activity would also be highly desirable.

The Opportunity

This is a great opportunity for an experienced influencer or affiliate marketer to join a fast-moving consumer business and provide immediate support during a key growth period.

The initial contract is expected to run for approximately 3–4 months, with hybrid working in London required.

To be considered, please apply with your CV email me your: Day rate charge & availability (sophief@pivotallondon.co.uk)

Location: Elephant & Castle, London (Hybrid – 2 days per week)
Salary: Up to £38,000
Start: ASAP

I'm partnering with a growing digital marketing agency to recruit a Senior Graphic Designer who combines exceptional creative execution with a strong understanding of performance marketing.

This is an opportunity to join a collaborative agency environment where you'll take ownership of creative across a diverse portfolio of DTC and consumer brands, working closely with performance marketers, strategists and clients to deliver campaigns that drive measurable results.

The role will involve:

• Leading the creative direction across multiple client accounts
• Designing high-performing paid social creative, display assets, landing pages and digital campaign materials
• Developing creative concepts and experimentation frameworks informed by performance data
• Collaborating with cross-functional teams to deliver commercially effective campaigns
• Mentoring junior and midweight designers while helping to raise the creative standard across the agency
• Exploring AI-powered workflows to enhance creative output and efficiency

We're looking for someone who has:

• 4+ years' experience within a digital marketing or creative agency
• A portfolio demonstrating strategic thinking alongside outstanding visual execution
• Strong experience creating performance-led creative for paid social channels including Meta and TikTok
• Expert knowledge of Figma and Adobe Creative Suite
• Experience working with DTC brands and growth-focused marketing teams
• Confidence presenting ideas to clients and explaining the rationale behind creative decisions
• A genuine passion for digital culture, emerging creative trends and performance marketing

What will make your application stand out?

The hiring team is particularly interested in portfolios that showcase the thinking behind the work—not just the finished creative. They want to understand the brief, your approach, the rationale behind your decisions and the commercial impact of your designs.

Please note:
• Hybrid working – 2 days per week in the London office (Elephant & Castle)
• Visa sponsorship is not available for this position

If you're interested in finding out more, please send across your CV and portfolio or get in touch for a confidential conversation.

Apply to join our community, and we’ll book a quick introduction call to get you on our radar for upcoming contracts and opportunities that match your skills.

I'm currently working with an independent media agency looking for an experienced Client Director to join the team.

This is an opportunity for someone who thrives in a strategic, client-facing role and can confidently lead integrated communications planning across both brand and performance campaigns.

The successful candidate will take ownership of a portfolio of agency clients, leading the planning process from brief through to campaign evaluation, while working closely with activation specialists to ensure campaigns are delivered effectively across online and offline channels.

Key responsibilities:

• Lead day-to-day client relationships, acting as the senior strategic contact across multiple accounts.
• Interpret and challenge client briefs, developing integrated communications strategies and media plans.
• Oversee campaign planning, execution and evaluation, ensuring recommendations are insight-led and commercially focused.
• Work collaboratively with specialist activation teams across digital and offline media.
• Present strategic recommendations and campaign performance to senior stakeholders.
• Translate audience, market and competitor insights into actionable media strategies.
• Support wider business initiatives, including new business pitches where required.

Requirements:

• Recent media agency experience operating at Client Director or Senior Account Director level.
• Strong communications planning experience across integrated online and offline campaigns.
• Experience planning performance-led campaigns with a solid understanding of media measurement and reporting.
• Knowledge of digital media channels including Paid Search, Paid Social and Display from a strategic planning perspective.
• Hands-on experience using planning tools such as TGI and Ad Intel is essential.
• Excellent client management, stakeholder engagement and presentation skills.
• Ability to hit the ground running in a fast-paced agency environment.

If you're available at short notice and have the relevant experience, I'd be keen to speak with you.

Hybrid working – (3 days a week in the office)

An award-winning independent media agency are seeking an experienced Account Director to join their integrated planning team. This is a senior client leadership role focused on delivering strategic, cross-channel media campaigns for a range of well-known brands.

As Account Director you will lead integrated media planning activity across several client accounts, ensuring campaigns are strategically strong, commercially effective and delivered to a high standard. Alongside this you will be managing key stakeholder relationships and supporting junior team development.

Key Responsibilities

• Lead best-in-class integrated media planning across several key accounts
• Build strong relationships with senior stakeholders
• Support measurement frameworks and performance analysis
• Present campaign strategies, rationale and performance updates clearly and confidently
• Identify opportunities to improve efficiency and drive account growth
• Mentor and support junior team members
• Coordinate internal teams effectively across planning and activation
• Encourage collaboration and knowledge sharing across departments

Your profile:

• 5+ years’ experience within a media agency environment
• Strong client Leadership & Planning experience
• Excellent understanding of both digital and offline media channels
• Experience managing client relationships independently
• Strong commercial awareness and budget management experience
• Confident presenter with strong written communication skills
• Highly organised with excellent attention to detail
• Strong analytical and problem-solving skills
• Experience mentoring or managing junior team members

If you are keen to join one of the most talked about independent agencies in the UK this is a great opportunity. They have an incredible collaborative culture in place and are renowned for producing award winning work across an impressive client roster.

Please apply to find out more.

Hybrid working (3 days a week in office)

An exciting Planning Lead position has arisen at a leading, award-winning network media agency to join its senior planning team.

This is an exciting opportunity for a senior media planner who is passionate about the ‘craft’ of media planning to play a pivotal role in elevating the planning across the agency

The team are looking for someone with 8-10 years media planning experience who can lead integrated communications planning across a portfolio of key client accounts.

You’ll work closely with senior planning leadership, client stakeholders and specialist teams across strategy, activation, data, investment and creative. The role will suit someone who is confident providing senior-level strategic counsel while remaining close enough to the detail to drive planning quality and execution.

The Role

As Planning Lead, you will:

• Lead the development of integrated media strategies and communications plans across key client accounts.
• Provide strategic counsel and planning leadership to senior client stakeholders.
• Ensure planning recommendations are audience-led, insight-driven and channel-neutral.
• Work collaboratively with digital, data, investment, activation and creative specialists.
• Champion high standards of planning thinking and output across your client portfolio.
• Apply a strong understanding of consumer behaviour, media channels and data to develop effective strategies.
• Support the application of established planning methodologies and frameworks.
• Help integrate digital, data and emerging technologies, including AI, into planning approaches.
• Mentor and develop junior planners, helping to build a high-performing planning culture.
• Contribute to thought leadership, case studies, knowledge sharing and planning best practice.
• Support senior leadership with new business pitches and growth opportunities where required.
• Work closely with investment and activation teams to ensure plans are commercially viable and deliverable.

Your profile

• 8–10 years’ experience in media planning, ideally within a leading agency environment.
• Strong experience developing integrated, multi-channel communications strategies.
• A proven ability to translate business objectives into effective media strategies.
• Confidence presenting strategic recommendations to senior client stakeholders.
• Strong knowledge of media channels, consumer behaviour, data and planning frameworks.
• Experience working across specialist media disciplines and bringing teams together around a common strategy.
• Experience mentoring, coaching or developing junior planners.
• A commercially minded approach, with an understanding of how strong planning translates into client and business outcomes.
• A curious and innovative mindset, with a genuine interest in the evolution of media, communications and technology.

The Opportunity

This is a senior planning opportunity within a leading media agency, offering the chance to take ownership of planning excellence across major client relationships while working alongside specialists across the wider agency network.

You’ll have the influence to shape strategic thinking for some of the world’s most recognisable brands and introduce new approaches to how clients solve their communications challenges.

Please apply to find out more.

An incredible opportunity has arisen at a top independent media agency, who are searching for a Digital Planning Director to join their talented team and lead the digital strategy across a portfolio of ambitious growth brands.

This role offers the chance to join a media agency with a great reputation which partner with exciting entrepreneurial brands across a range of sectors. They have a great reputation, very good retention rate and are well known for award-winning work.

As Digital Planning Director, you will take ownership of digital planning across multiple client accounts, ensure strategic excellence from planning through to activation whilst working closely with senior leadership to help evolve the agency's digital proposition. You will also play a pivotal role in the development of a high performing team, driving commercial growth, and contributing to new business initiatives.

Key Responsibilities:

• Develop and lead integrated digital media strategies across CTV, online video, display, digital audio, paid social and partnerships.
• Ensure planning translates seamlessly into activation, optimisation and campaign performance.
• Act as the senior day-to-day client lead across key accounts.
• Drive commercial growth through existing client development and new opportunities.
• Help shape and continuously improve the agency's digital planning processes and frameworks.
• Lead and develop a team of digital planners, embedding best practice.
• Build strong relationships with media owners and technology partners to unlock innovation.
• Play a significant role in agency pitches and new business opportunities.

Your profile:

You'll be a strategic digital planning leader with a strong understanding of the UK media landscape and experience managing senior client relationships.

• Ideally 7-8+ years' experience in digital media planning.
• Strong expertise across CTV, online video, display, digital audio, paid social and partnerships.
• Excellent commercial awareness with forecasting and revenue management experience.
• Proven people management and coaching skills.
• Outstanding client relationship and stakeholder management abilities.
• Strong analytical skills with the ability to turn data into strategic recommendations.
• Experience contributing to new business pitches and agency growth.
• Offline media planning or comms planning experience would be advantageous.

If you're looking for a digital leadership role where you can shape strategy, develop people and work with ambitious brands this is a great opportunity.

Please get in touch to find out more.

An exciting opportunity has arisen for a Planning Manager to join an ambitious, integrated creative and media agency based in London.

The agency works with a diverse portfolio of well-known brands across a range of sectors, delivering integrated communications, media and creative solutions. The business has a collaborative culture and deliberately works across traditional agency disciplines, giving planners the opportunity to have a genuine influence on both strategy and execution.

The Role

As Planning Manager, you will play a key role in developing integrated media and communications strategies, managing client relationships and helping to bring campaigns to life.

You will work closely with senior planners, specialist media teams, creative teams, external partners and media owners to develop joined-up solutions that combine media, creative and broader marketing thinking.

This is a varied role suited to someone who enjoys working across disciplines and wants to play an active role in the development and delivery of campaigns.

Key Responsibilities

• Act as a key day-to-day contact for clients, building strong and trusted relationships.
• Develop and maintain relationships with agency partners, media owners and other external stakeholders.
• Support senior planning leads in developing integrated media and communications strategies.
• Research consumer behaviour, media consumption and market trends to develop actionable insights.
• Monitor competitor activity, industry developments and new creative work within relevant sectors.
• Work closely with specialist teams across digital, broadcast and other channels.
• Liaise with external partner agencies and creative teams to ensure effective campaign development and delivery.
• Identify opportunities to develop innovative media and creative solutions.
• Explore and utilise AI and emerging technology to improve research, planning, creative development and day-to-day efficiency.

Your profile:

• Good knowledge of the UK media landscape.
• Strong media planning experience established from an agency background.
• A good understanding of marketing theory and best practice.
• Excellent written and verbal communication skills.
• Strong organisational and project management skills.
• Excellent attention to detail.
• The confidence to build relationships with clients, agencies and media owners.
• Open to using AI and technology to work more efficiently.

This is an excellent opportunity for an experienced media planner looking to take the next step in their career within an integrated agency environment, with exposure to a broad range of clients, channels and disciplines.

Please apply to find out more.

Salary – up to £45k + great benefits

I have partnered with a leading digital media and technology agency which are looking for a Senior Account Manager to join their team and manage some of the world’s best known and most exciting brands.

They are part of a leading network and are very much at the forefront of digital innovation. They are looking for someone from either a Paid Social or Display background who is keen to play a pivotal role in award winning campaigns which really do achieve cur through for their clients.

The Role

You’ll be responsible for:

• Managing and developing key client and agency relationships.
• Leading digital media and campaign strategies.
• Analysing performance and providing actionable recommendations.
• Working closely with creative, data and technical teams to deliver campaigns.
• Managing and developing junior team members.
• Ensuring high-quality client delivery and effective resource management.
• Identifying opportunities to grow and expand existing accounts.

Your profile:

• Strong prior experience in Paid Social or Display ideally from within an agency environment.
• Strong client and stakeholder management skills.
• A good understanding of the digital advertising landscape.
• Experience managing campaigns and interpreting performance data.
• Strong communication and presentation skills.
• Experience mentoring or managing junior team members.
• A commercially minded and proactive approach.

This is a great opportunity for an experienced Account Manager looking to step into a senior role within an innovative digital media business

Salary - £25-30k

A leading digital network agency are looking for an Account Executive to join its growing client services team.

This is an exciting opportunity for someone with a passion for, and prior experience in, digital advertising (Paid social or Display) to work on innovative campaigns for huge, globally recognised brands.

As an agency, they sit at the intersect of media, creative and production and you'll collaborate with media agencies, creative specialists and technical teams to deliver campaigns across display, video, social, connected TV, retail media and digital out-of-home.

They offer excellent career progression, training, and exposure to cutting-edge AI-driven marketing solutions.

The Role

This role is not an entry level position, it does require someone with prior agency experience, either in a Paid Social or Display focused role.

As an Account Executive, you'll support the end-to-end delivery of digital campaigns, acting as the key day-to-day contact for clients and agency partners while coordinating internal specialist teams.

Key Responsibilities

• Manage day-to-day communication with clients and agency stakeholders.
• Coordinate campaign delivery across creative, strategy, development and activation teams.
• Produce clear briefs, timelines and project documentation.
• Monitor campaign progress and proactively manage deadlines and expectations.
• Ensure all work delivered meets high quality standards through thorough QA.
• Support campaign reporting and monitor performance throughout live activity.
• Build strong internal relationships to ensure efficient project delivery.
• Identify opportunities to expand services and add value for clients.

About You

The team are looking for someone who is organised, proactive and enjoys working in a fast-paced agency or digital marketing environment.

• Prior experience in an account management, planning / activation, project management or client services role within media, marketing, creative or digital advertising is a must have for this role. It is not an entry level position.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• High attention to detail and commitment to delivering quality work.
• An interest in digital media, creative technology and performance marketing.
• Confidence working with PowerPoint, Excel and project management tools.
• A collaborative approach and willingness to learn technical aspects of digital advertising.

What's on Offer

• Opportunity to work with globally recognised brands.
• Clear career development and progression opportunities.
• Exposure to AI-powered creative technology and digital innovation.
• Collaborative, supportive and entrepreneurial culture.

If you're looking to build a career at one of the World’s leading digital agencies which sits at the forefront of innovation, tech and AI this is a great opportunity.

Please apply to find out more.

Salary - £42-45k

About the Agency

An exciting opportunity has arisen for an Senior Account Executive / Account Manager to join a leading independent media agency, which have a great reputation and culture in place.

They work with a range of exciting, entrepreneurial brands to deliver innovative work and have one of the best retention rates out there…people stay here for a long time as they really look after their team.

As Senior Account Executive / Account Manager you will manage day-to-day client accounts, support media planning and buying delivery, and oversee junior team members where required. The role combines hands-on campaign planning and client servicing.

Key Responsibilities

• Manage day-to-day client accounts

• Respond to client briefs and translate them into clear media plans and recommendations

• Set up, manage and report on campaigns, including digital platforms (e.g. Meta)

• Support media planning and buying across multiple channels, including OOH

• Develop strong working relationships with clients

• Support junior team members where required and ensure deadlines are met

• Identify opportunities to grow accounts and improve campaign performance

Required Experience & Skills

• 3–5 years’ experience in media planning role

• Experience of buying would be a plus

• Experience setting up Meta campaigns

• Experience handling client relationships directly

• Experience in campaign setup, delivery and reporting

• Comfortable managing accounts with limited supervision

• Exposure across multiple media channels, ideally including OOH

If you are keen to join an agency which offer lots of opportunity for career progression as well as support this is a great opportunity.

Please apply to find out more.

Salary: £60,000 - £65,000 + equity

Location: London – Hybrid, 3 days per week in the office

Our client is one of the UK's fastest-growing DTC consumer brands, experiencing significant growth across both its customer base and revenues.

Following exceptional performance across acquisition, the business is entering its next phase of growth with an increasing focus on CRM, retention and customer lifetime value. Its active subscriber base has already grown to approximately 35,000–40,000 customers, while DTC revenue is forecast to reach £10m–£11m this year, with ambitious plans to scale significantly beyond this over the next two years.

They're now looking for a CRM Manager to take complete ownership of the channel and transform CRM from a largely BAU function into a major driver of retention, LTV and revenue growth.

This isn't a role where you'll inherit a finished CRM strategy and simply execute campaigns. You'll have the opportunity to effectively relaunch the channel – owning the strategy, experimentation roadmap and execution while building a sophisticated CRM programme from a relatively blank slate.

The Opportunity

• Take end-to-end ownership of CRM, from strategy and experimentation through to hands-on execution

• Effectively relaunch the CRM channel and establish it as a key driver of retention, LTV and revenue

• Own a significant and rapidly growing subscriber base of approximately 35,000–40,000 active customers

• Build a sophisticated testing roadmap, identifying opportunities and using data to prove what genuinely moves commercial performance

• Join a Growth team that has scaled rapidly and work alongside ambitious, commercially focused marketers

• Work primarily across email, with the autonomy to identify and build the business case for additional channels such as SMS and WhatsApp

• Have genuine ownership rather than executing a strategy handed down by senior leadership

• Work cross-functionally across Growth, Brand, Ops and Finance within a lean business where individuals have significant influence

• Join during a period of exceptional growth, with DTC revenue forecast to reach approximately £10m–£11m this year

• Grow your own remit and career as CRM becomes increasingly important to the wider growth strategy

• Receive equity/options and share in the upside you help create

Responsibilities

• Own the CRM strategy from end-to-end, including planning, execution, measurement and ongoing optimisation

• Take ownership of Klaviyo and evolve the existing CRM infrastructure, templates, campaigns and lifecycle flows

• Build and execute an ambitious experimentation roadmap across CRM

• Develop sophisticated customer journeys, segmentation and lifecycle programmes designed to improve retention and customer value

• Identify opportunities across the customer lifecycle to reduce churn and increase repeat purchase

• Use CRM to directly influence retention, LTV, repeat customer rate and revenue

• Increase CRM/Klaviyo's contribution to the wider revenue mix

• Establish clear CRM KPIs and develop more sophisticated reporting and measurement

• Analyse experiments beyond surface-level email metrics, demonstrating their impact on wider commercial performance

• Own email as the primary channel while identifying opportunities to test additional channels including SMS and WhatsApp

• Connect CRM activity with the wider acquisition and retention strategy

• Work closely with Growth, Brand, Ops and Finance to identify opportunities across the customer journey

• Continuously test, learn and iterate, building a clear knowledge base of what drives customer behaviour and commercial performance

• Bring new ideas, technologies and best practice into the business as the CRM function evolves

Your Profile

• Strong experience within CRM, lifecycle or retention marketing, ideally at CRM Manager level or as a high-performing Senior CRM Executive ready to step up

• A strong understanding of how CRM impacts retention, LTV, repeat purchase, churn and revenue, rather than focusing solely on opens and clicks

• A proven track record of running CRM experiments and being able to clearly demonstrate the measurable commercial impact of your work

• Experience within a DTC subscription business would be highly advantageous

• Broader DTC/e-commerce experience will also be considered where you can demonstrate genuine depth across retention and customer lifecycle

• Comfortable owning both strategy and hands-on execution – this isn't a role for someone looking to move away from the tools

• Experience developing lifecycle journeys, customer segmentation, campaigns and automated flows

• Experience with Klaviyo would be advantageous, although strong experience with comparable CRM platforms such as Braze is equally relevant

• Highly analytical and commercially minded, with the ability to turn customer data and experimentation into actionable decisions

• Naturally curious and passionate about testing, experimentation and continuous improvement

• Comfortable working within a fast-paced startup/scale-up environment where priorities can change quickly and there aren't layers of corporate structure

• Hungry, ambitious and motivated by the opportunity to grow both the business and your own career

• Proactive and autonomous – you'll be expected to identify opportunities, build the strategy and drive initiatives forward rather than wait for direction

• Comfortable collaborating across multiple functions and influencing how CRM fits into the wider growth strategy

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: £50,000 - £65,000 + meaningful equity

Location: London – Hybrid, 2 days per week in the office

Our client is one of the UK's fastest-growing consumer fintech apps, helping homeowners pay off their mortgages faster and save thousands in interest through everyday shopping, automated saving and mortgage switching. The business has raised over £10m from investors including Ascension and Channel 4 Ventures, supports over £18bn worth of mortgages and grew revenue approximately 20x last year. Following an appearance on Dragons' Den, the app also reached number one in the UK Finance category on iOS.

With strong product-market fit and ambitious plans for further growth, they're now looking for an Influencer & Social Lead to take ownership of two closely connected channels: their influencer & affiliate programme and organic social presence. This isn't a role focused purely on running influencer campaigns or managing a social calendar. You'll be responsible for turning an existing creator network into a scalable, commercially accountable acquisition channel while shaping the strategy, content and creative direction across Instagram, TikTok, Facebook and YouTube.

The Opportunity

• Own two strategically important channels across influencer/affiliate and organic social
• Take ownership of an existing network of approximately 200 affiliates/creators and continue scaling it into a high-volume acquisition engine
• Build strong relationships with creators while combining manual outreach with existing AI-led creator acquisition infrastructure
• Own organic social strategy across Instagram, TikTok, Facebook and YouTube
• Shape the content strategy, creative direction and social calendar rather than simply executing an existing plan
• Work directly with the Founder and Head of Growth within a lean, ambitious marketing team
• Combine performance marketing, partnerships, creativity, content and community within one role
• Work alongside Paid Social and Creative specialists, feeding successful organic hooks and content into paid acquisition
• Have genuine autonomy to bring new ideas to the business and lead the direction of your channels
• Receive meaningful equity and share in the upside you help create

Responsibilities

• Own and scale the influencer and affiliate programme, currently consisting of approximately 200 affiliates across Instagram and TikTok
• Source, vet, negotiate and onboard creators using a combination of manual outreach, AI and automation
• Manage creator relationships end-to-end, including communication, contracting, promo codes, tracking links, content approvals, invoicing and usage rights
• Develop creative influencer campaigns and write briefs that provide clear hooks, formats and messaging
• Track creator and content performance against new customer acquisition, CPA and ROI, identifying opportunities to scale what works
• Own the organic social strategy and content calendar across Instagram, TikTok, Facebook and YouTube
• Develop social campaigns around key commercial, product and brand moments
• Create content yourself where required, including shooting and editing short-form video and producing static and carousel content
• Brief and manage freelance creators and support employee and founder-led content
• Own community management across comments, DMs and Stories
• Analyse organic performance across reach, engagement, saves, shares, followers, profile visits and clicks
• Feed successful organic formats, hooks and creative learnings into Paid Social and Creative teams
• Work closely with Engineering to improve tracking, attribution and automation
• Ensure creator and organic social activity complies with relevant financial promotion requirements
• Support wider marketing initiatives across content, PR and growth when required

Your Profile

• 4–6 years' experience across influencer/creator and social marketing, ideally within a consumer app or DTC business
• A proven track record of building or scaling a creator or affiliate programme with clear commercial results, rather than purely running one-off brand or celebrity campaigns
• Strong organic social experience, with evidence of owning strategy through to execution and growing audiences across Instagram and TikTok
• Comfortable being genuinely hands-on with content creation, including shooting and editing short-form video and creating static/carousel content
• Strong creative instincts with the ability to develop campaigns, identify compelling social concepts and write effective creator briefs
• Commercially minded and comfortable being measured against CPA, customer acquisition, growth, ROI and efficiency
• Excellent communication and relationship-building skills, with the confidence to build strong relationships with creators and communicate ideas to senior leadership
• Highly organised and capable of managing 200+ creator relationships, a content calendar and compliance processes simultaneously
• Experience within a startup or scale-up environment, with the ability to operate effectively when priorities change quickly
• A proactive, autonomous mindset – you'll be expected to identify opportunities, make recommendations and drive initiatives forward rather than wait for direction
• Tech-savvy with an interest in AI, automation and creator marketing tools
• Comfortable working cross-functionally with Growth, Product, Engineering, Paid Social and wider teams
• Experience within fintech, financial services or another regulated category would be highly advantageous but isn't essential
• Familiarity with financial promotion requirements and creator management platforms would also be beneficial
• An interest in personal finance and mortgages would be a strong advantage

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: Competitive + Bonus

London (Hybrid – 3 days in office)

Our client is the UK's leading smart home EV charging company - a genuinely differentiated brand sitting at the centre of the shift to electric vehicles, with partnerships across Volkswagen Group, Mercedes-Benz, Motability, and more. With incrementality modelling confirming paid search as one of their highest-value channels, they are now investing to scale it seriously.

The opportunity

• Full commercial ownership of multi-market paid search — this isn't a support role, it's the lead
• A business that has historically over-indexed on paid social is now actively shifting budget into search — you're arriving at exactly the right moment
• Scope to expand into paid social over time, with a growing channel mix and genuine senior visibility
• A fast-paced scale-up with global ambitions, private health insurance, life assurance, and a strong wider benefits package

Responsibilities

• Own end-to-end campaign management across Google Search, PMax, Demand Gen, YouTube, and Microsoft Ads
• Plan, forecast, and manage multi-market budgets monthly and quarterly — treating spend as a business investment
• Lead a structured testing programme across creative, bidding, audiences, and landing pages
• Partner with the data team on attribution, conversion tracking, and first-party data activation
• Deliver regular reporting and strategic recommendations to senior stakeholders — clear "so what" insights, not just numbers

Your profile

• Expert, hands-on experience managing high-spend campaigns across the Google portfolio and Microsoft Ads
• Proven track record with multi-market budgets and business-level KPIs: ROAS, CPA, revenue
• Strong data proficiency — able to query complex datasets independently using GA4, Looker Studio, or equivalent
• Solid understanding of multi-touch attribution, first-party data, and automated bidding strategies
• Familiarity with paid social platforms (Meta, TikTok, LinkedIn) is a plus

How to apply

To apply for this outstanding opportunity, please contact Nusrat at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a fast-growing consumer health and wellness brand, built on a loyal subscriber base and now backed by a major strategic investor to fund its next phase of expansion. With a strong retail footprint already in place, the business is turning its full attention to scaling its direct-to-consumer channel and preparing for launch into a new international market.

The Opportunity

• Take full ownership of a growth function generating around $400K a month, with a clear mandate to scale it toward $1 million
• Shape the strategy behind an active subscriber base of 8,000, targeting growth to 20,000
• Play a founding role in an upcoming US market launch
• Inherit an established team and agency network across paid media, creative, retention and CRO, with full licence to restructure it
• Own the marketing P&L and budget outright, rather than working within someone else's plan

Responsibilities

• Connect acquisition and retention into a single, coherent customer journey
• Direct performance across Meta, Google, TikTok, creators and Amazon
• Interpret and, where needed, build out reporting to guide decision-making
• Hold media buying and creative resource accountable for testing and results
• Manage budget and forecasting across the full growth function

Your Profile

• Proven experience in a subscription-based consumer business, ideally FMCG or CPG
• A track record spanning both acquisition and retention
• Confidentence managing multi-channel budgets, teams and agencies
• Strong data literacy, with experience shaping or building reporting frameworks
• Exposure to creator marketing, TikTok or Amazon is an advantage

How to apply

To apply for this outstanding opportunity, please contact Beth Rosser at Pivotal for a confidential discussion at nusrat@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our Client is a fast-growing digital agency delivering high-impact performance marketing campaigns for ambitious Ecommerce brands. With a strong focus on innovation, optimisation, and measurable growth, they are looking for a Paid Media Manager to help drive exceptional campaign performance across multiple channels.

The Opportunity

This is an exciting opportunity to join a collaborative and data-driven team where you will play a key role in delivering best-in-class paid media campaigns. You will gain exposure to large-scale Ecommerce accounts, advanced testing strategies, and multi-channel campaign management while developing your expertise across leading advertising platforms.

Responsibilities

• Execute and optimise paid media campaigns across Google Ads, Meta, and TikTok

• Manage campaign setup, reporting, optimisation, and performance analysis

• Identify trends and actionable insights through data analysis

• Implement testing strategies and make recommendations for continuous improvement

• Support clients with clear reporting and performance updates

• Troubleshoot operational and platform-related issues effectively

• Collaborate with internal teams to improve client delivery and campaign success

Your Profile

• 2–4 years’ experience within Paid Search or Paid Media

• Strong Ecommerce campaign experience

• Hands-on knowledge of Google Ads, Meta, and TikTok campaign management

• Comfortable managing large and complex campaigns

• Experience with feed management and troubleshooting

• Analytical mindset with strong attention to detail

• Confident communicator with the ability to explain insights clearly

• Passionate about digital marketing and continuous optimisation

How to apply

To apply for this opportunity, please contact Beth at Pivotal on 07391456860 or email beth@pivotallondon.co.uk.

Pivotal is committed to creating an inclusive and equitable recruitment process. We welcome applications from people of all backgrounds and are dedicated to promoting diversity, equality, and inclusion throughout the hiring journey.

Location: London, Hybrid

Our Client is a fast-growing performance marketing agency helping ambitious brands drive measurable growth through paid media. With a collaborative, people-first culture, they offer the chance to take real ownership and develop quickly.

The Opportunity

This is an excellent opportunity for a performance marketer ready to step up into a broader, more strategic role. You’ll work across a varied client portfolio, leading smaller accounts while supporting larger, more complex campaigns across PPC, Paid Social and Display.

Responsibilities

• Develop and deliver integrated paid media strategies

• Manage, optimise and test campaigns to improve ROI

• Lead client relationships and communicate performance insights

• Identify opportunities across Google, Meta, LinkedIn and TikTok

• Explore new platforms, AI tools and emerging features

• Support and mentor junior team members

Your Profile

You’ll ideally have 2+ years’ hands-on paid media experience, with strong knowledge of PPC and/or Paid Social. You’ll be analytical, commercially minded and comfortable working directly with clients.

Experience with Google Ads, Meta Ads Manager, GA4 and Excel is highly desirable.

How to apply

To apply or find out more, please contact Beth at Pivotal on 07391456860 or beth@pivotallondon.co.uk.

Pivotal is committed to creating an inclusive recruitment process and welcomes applications from people of all backgrounds, experiences and identities.

Our client is a fast-growing, international media agency renowned for its work in the e-commerce space, with a client roster spanning some of the most recognisable names in retail and media. Traditionally built on paid search excellence, they are now investing seriously in paid social - and this is the role that will lead that charge.

The Opportunity

• Take ownership of paid social strategy for the UK team, working primarily across Meta and TikTok

• Join a flat, senior structure with no layers of bureaucracy and genuine scope to shape the function as it scales

• Play a leading role in defining how the agency's social offering evolves, backed by an organisation investing seriously in this space

• Build a direct relationship with platform partner teams, including exposure to industry events

Responsibilities

• Define and embed best-practice ways of working for paid social across the agency

• Translate group-level social strategy into UK execution

• Provide senior strategic direction on top-tier client accounts

• Stay ahead of algorithm shifts, new features and social commerce trends

• Support new business pitching for paid social

• Collaborate closely with search, programmatic, creative and SEO teams

Your Profile

• Deep, expert-level knowledge of Meta Ads Manager and TikTok Ads Manager

• A track record of shaping social strategy and best practice, not just executing campaigns

• Confident managing senior client relationships and stakeholders

• Agency background strongly preferred

• Genuine curiosity about how AI is changing paid media

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: £65,000 - £80,000

Location: London – Hybrid, 3 days per week in the office

Our client is a global leader within luxury travel and hospitality, operating a portfolio of premium brands and delivering highly personalised, high-value customer experiences across international markets. Following significant investment in marketing, data and digital transformation, the business is continuing to build its analytics capability and is now looking for a Senior Marketing Analyst to help shape how Marketing, Sales and wider commercial teams use data to make better decisions.

This is not a role focused purely on producing dashboards and reports. You'll work closely with senior stakeholders to interrogate data, identify opportunities and turn complex analysis into clear commercial recommendations that influence marketing investment, customer acquisition and business performance.

The Opportunity

• Become a key analytics partner to Marketing, Sales and wider commercial teams
• Work across a portfolio of premium, high-value B2C brands
• Analyse complex customer journeys where marketing activity ultimately converts through a consultative sales process
• Help answer commercially important questions around acquisition, marketing effectiveness, lead quality, conversion and customer behaviour
• Use SQL and advanced Excel to interrogate large datasets and uncover actionable insights
• Work with marketing and customer data across Google Ads, Meta, GA4, Microsoft Ads and other digital platforms
• Partner closely with Data Engineering and Data Science as the wider data capability continues to develop
• Join a fast-moving environment where you'll have genuine autonomy and visibility with senior stakeholders
• Remain highly hands-on whilst developing your commercial and stakeholder management capabilities
• Opportunity to become a leading analytical voice within the team as the function grows

Responsibilities

• Analyse marketing, sales, customer and operational data to identify trends, opportunities and areas for improvement
• Write SQL queries to interrogate large datasets and answer complex commercial questions
• Analyse marketing effectiveness across digital channels, campaigns, audiences and customer segments
• Partner with Marketing teams to understand performance and identify opportunities to improve acquisition, conversion and ROI
• Analyse the customer journey from initial marketing interaction through lead generation, sales conversion and revenue
• Build and maintain dashboards using Tableau, Power BI, Looker or similar visualisation tools
• Develop analysis and presentations that translate complex datasets into clear recommendations for senior stakeholders
• Work closely with Data Engineering to ensure data is structured effectively for reporting and analysis
• Support experimentation, forecasting and deeper analytical projects as the function develops
• Take ownership of analytical projects from the initial business question through to recommendation and implementation
• Proactively identify opportunities within the data rather than relying solely on stakeholder requests

Your Profile

• 4+ years' experience within Marketing Analytics, Commercial Analytics, Customer Analytics or a similar analytical role
• Strong hands-on SQL skills are essential, with experience independently writing queries and analysing large datasets within BigQuery, Snowflake or a similar cloud data warehouse
• Advanced Excel skills with the ability to manipulate, analyse and interpret large and complex datasets
• Experience working within a B2C environment, ideally analysing consumer marketing, acquisition, conversion and customer journey data
• Solid understanding of digital marketing platforms including GA4, Google Ads, Meta Ads and Microsoft Ads/Bing
• Experience analysing marketing performance and translating data into commercially actionable recommendations
• Strong dashboarding and data visualisation experience using Tableau, Power BI, Looker or similar
• Excellent PowerPoint and presentation skills, with experience communicating analysis to senior stakeholders
• Strong commercial mindset – you're interested in understanding why something is happening and what the business should do next, rather than simply reporting the numbers
• Confident communicating technical findings to non-technical audiences and influencing decision-making
• This is a hands-on individual contributor role – you'll need to be comfortable personally interrogating data, writing SQL, working in Excel and building analysis rather than primarily managing analysts or delegating technical delivery
• Self-sufficient and comfortable operating without significant structure or hand-holding
• Experience within a fast-paced, high-growth or scale-up environment would be highly advantageous
• Python experience, particularly for analysis, modelling or automation, would be beneficial but isn't essential

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£35,000–£45,000 + bonus

London (Hybrid – 3 days in office)

Our client is a globally recognised travel brand with over 50 years of heritage, specialising in curated group travel experiences for 18–35-year-olds. Following a major brand and product transformation, the business is investing heavily in creator-led growth and building influencer and affiliate partnerships into a major revenue-driving acquisition channel.

They’re now looking for an Influencer & Affiliate Marketing Specialist to play a key role in making that happen. Working closely with the Marketing Lead, you’ll have genuine ownership across the channel – sourcing and recruiting creators and affiliates, managing partnerships end-to-end, executing campaigns, analysing commercial performance and helping build an always-on programme that directly contributes to bookings and revenue.

The Opportunity

• Join a newly evolving marketing team at an exciting stage of growth
• Help build and scale influencer, creator and affiliate partnerships
• Work closely with the Marketing Lead and senior leadership team
• Play a hands-on role across creator sourcing, outreach, partnerships and campaign execution
• Develop experience across social commerce, paid amplification and creator-led acquisition
• Directly contribute to bookings, revenue and wider DTC growth

Responsibilities

• Source, recruit and build relationships with creators, influencers and affiliate partners
• Manage creator outreach, onboarding, briefs, negotiations and campaign delivery
• Support the development of an always-on creator and affiliate programme
• Manage affiliate partnerships and help develop commercial and commission models
• Track creator and affiliate performance against commercial KPIs
• Analyse CPA, ROAS, bookings and revenue to identify opportunities for optimisation
• Work closely with paid media to amplify high-performing creator content
• Support creator whitelisting, UGC and social commerce initiatives
• Identify new creators, partners and opportunities to scale the channel
• Collaborate across the wider marketing team to deliver integrated campaigns

Your Profile

• 2+ years’ experience across influencer marketing, creator partnerships, affiliate marketing or a related growth role
• Hands-on experience working directly with creators, influencers or affiliate partners
• Commercially minded with an interest in performance and revenue, not just awareness and engagement
• Comfortable with creator sourcing, outreach, relationship management and campaign execution
• Experience within DTC, ecommerce, travel, lifestyle, fashion, beauty or another consumer-led business would be advantageous
• Analytical and comfortable working with performance metrics such as CPA, ROAS and revenue
• Proactive, ambitious and excited by the opportunity to help build a channel rather than simply inherit an established programme
• Genuine interest in travel and creator-led marketing

Benefits & Perks

• £35,000–£45,000 salary + bonus
• Annual free trip across the company’s global travel brands
• 4 weeks per year working from anywhere
• 25 days holiday + 4 L&D days + birthday off – 30 days in total, excluding bank holidays
• Friends & family travel discounts, typically 30–50%
• Wider travel industry perks including discounted flights and hotels
• Hybrid working – 3 days office / 2 days remote
• Clear development and progression opportunities as the team grows

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: £35,000 - £40,000
Location: Manchester (5 days in office)

Our client is one of the UK’s fastest-growing home and lifestyle ecommerce retailers, operating at significant scale across digital, ecommerce and online retail. With a rapidly expanding product range spanning bedding, curtains, furnishings, rugs and furniture, the business continues to invest heavily in new customer acquisition and emerging ecommerce channels.

As part of their continued growth, they are now looking to hire a Social Commerce Manager to help scale Social Commerce into a major revenue-driving channel, with a particular focus on creators, influencer partnerships, affiliate activity and social-first commerce.

The Opportunity

• Take ownership of Social Commerce strategy within a rapidly growing ecommerce business
• Help scale a large and established network of creators and affiliates
• Build, engage and develop a highly active creator community
• Drive measurable revenue, GMV and customer acquisition through creator-led activity
• Work across TikTok, Instagram/Meta and emerging Social Commerce channels
• Develop creator partnerships from initial outreach and onboarding through to optimisation and long-term relationship management
• Support and develop live commerce activity, including creator-led livestreams
• Use performance data to identify high-performing creators, products and content opportunities
• Work closely with Ecommerce, Buying, Affiliates, CRM and Marketing teams
• Join a fast-paced, entrepreneurial business with significant progression opportunities as the Social Commerce function continues to grow

Responsibilities

• Help develop and execute the Social Commerce strategy, with a strong focus on driving revenue and commercial growth
• Recruit, onboard and manage creators across TikTok, Instagram and other relevant platforms
• Build and nurture a large creator community, keeping partners engaged with the brand and encouraging consistent content creation
• Lead creator communications, onboarding sessions, community calls and product/campaign updates
• Identify high-potential creators and develop relationships into commercially successful long-term partnerships
• Manage creator and affiliate campaigns from initial briefing through to execution, reporting and optimisation
• Analyse creator performance across revenue, GMV, conversion, orders, content performance and wider commercial KPIs
• Identify trends across creators, content and products and use these insights to improve future activity
• Support live commerce activity, working with creators, hosts and external partners to maximise performance
• Identify new opportunities across TikTok Shop, Instagram/Meta and emerging Social Commerce platforms
• Work closely with Buying and Ecommerce teams to identify products with strong Social Commerce potential
• Collaborate with the wider Marketing team to ensure creator activity supports broader customer acquisition and brand objectives
• Continuously test new creators, content formats, partnerships and commercial models to identify opportunities for growth

Your Profile

• Experience within Social Commerce, Influencer Marketing, Creator Marketing, Affiliate Marketing, Partnerships, Social Media or a related ecommerce role
• Strong experience managing creators, influencers or online communities
• Commercially minded with an understanding of how creator and social activity contributes to revenue
• Comfortable working towards performance metrics such as revenue, GMV, conversion rate, orders and ROI
• Confident communicator who would be comfortable leading calls, presentations and onboarding sessions with a large creator community
• Strong relationship-building skills with the ability to recruit, engage and retain creators
• Analytical and comfortable using performance data to identify opportunities and optimise activity
• Hands-on, proactive and comfortable operating within a fast-paced ecommerce environment
• Experience across TikTok, Instagram/Meta or other social platforms
• TikTok Shop, affiliate marketing or live commerce experience would be advantageous, but isn't essential
• Previous experience personally hosting livestreams isn't essential, although an understanding of live commerce and how it can drive sales would be beneficial
• Ecommerce, retail, fashion, beauty, homeware or other consumer brand experience would be advantageous

How to Apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: £50,000 - £60,000 + bonus + benefits
Location: London (Hybrid – 4 days in office)

Our client is one of the UK's leading consumer technology businesses, currently undergoing a major transformation as it develops its digital marketplace and invests significantly in Consumer Growth. They're looking for a Senior CRM Specialist to join their expanding CRM function and help deliver best-in-class lifecycle marketing across a large consumer customer base.

Working within the Consumer Growth team, this is a highly hands-on CRM role with significant exposure to Braze, automation, customer data, experimentation and behavioural journey development. You'll work closely with CRM leadership alongside Product, Data and Engineering, helping turn customer insight into sophisticated lifecycle journeys that increase engagement, retention and repeat usage.

The Opportunity

• Take hands-on ownership of CRM campaigns and automated lifecycle journeys across multiple touchpoints.
• Work extensively within Braze, building, testing and optimising sophisticated customer journeys.
• Help develop CRM beyond campaign execution into a genuine commercial growth channel.
• Use customer behaviour and data to develop stronger segmentation and personalisation.
• Work closely with Product, Data and Engineering to unlock new CRM capabilities.
• Develop a structured experimentation approach across lifecycle communications.
• Join a growing CRM function with significant opportunity to introduce new ideas and improve existing ways of working.
• Gain exposure to AI, automation and increasingly sophisticated CRM technology.

Responsibilities

• Build, launch and optimise CRM campaigns and automated customer journeys.
• Develop customer segmentation using behavioural and lifecycle data.
• Support lifecycle programmes across onboarding, engagement, retention, repeat usage and reactivation.
• Own campaign set-up, audience selection, personalisation, QA and optimisation.
• Develop and execute A/B tests to continuously improve customer performance.
• Analyse campaign and lifecycle performance, translating data into actionable recommendations.
• Work with Product, Data and Engineering to improve customer journeys and CRM capabilities.
• Support the development of CRM strategy whilst remaining highly hands-on with execution.
• Identify opportunities to improve processes through automation and AI.
• Help establish scalable CRM processes, documentation and best practice.

Your Profile

• Strong hands-on CRM/lifecycle marketing experience within a consumer-facing business.
• Experience building automated journeys and behavioural campaigns.
• Experience with Braze is highly desirable, although experience with comparable sophisticated CRM platforms will be considered.
• Strong understanding of segmentation, personalisation and customer lifecycle marketing.
• Experience across email and ideally additional channels such as push, in-app and SMS.
• Data-led and comfortable analysing campaign/customer performance.
• Strong experimentation and A/B testing mindset.
• Commercially minded and interested in CRM's impact beyond opens and clicks.
• Comfortable collaborating with Product, Data and Engineering.
• Technically curious, with an interest in AI, automation and new CRM capabilities.
• Someone who enjoys being hands-on and executing, whilst wanting greater exposure to strategy and ownership.

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07447 347948 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Salary: Up to £140,000 + 20% Bonus + Equity

Location: London (Hybrid – 4 days in office)

Our client is one of the UK’s leading technology businesses, currently undergoing a major transformation as it evolves from a traditional lead-generation platform into a modern, technology-led marketplace. With a significant and growing base of free users on the Trade side of the business, one of the company’s biggest commercial opportunities is now turning that scale into predictable, sustainable revenue. As part of this next phase of growth, they’re looking to appoint a Director of Growth to lead the end-to-end growth strategy across the Trade side of the business.

The successful individual will sit at the intersection of Marketing, Product, Sales, CRM, Data and Commercial, with responsibility for redesigning the entire growth engine across acquisition, activation, onboarding, conversion, retention and expansion.

The Opportunity

• Own the end-to-end Trade Growth strategy across acquisition, activation, onboarding, conversion, retention and expansion.
• Build a scalable growth engine that turns a large free user base into predictable recurring revenue.
• Lead a significant multi-channel acquisition strategy and determine where investment should increase, reduce or shift.
• Improve conversion, activation, retention and customer lifetime value across the full trade journey.
• Partner closely with Product to identify and remove friction across onboarding, self-serve conversion and customer experience.
• Work closely with Sales to define the right balance between self-serve, Product-led and Sales-assisted Growth.
• Identify and scale new incremental Growth channels beyond the existing acquisition mix.
• Build a rigorous experimentation and measurement framework to understand what is genuinely driving incremental commercial growth.
• Lead an established Growth function across Growth, CRM, Content and Design, with the opportunity to shape the team and operating model.
• Play a highly visible role within the senior leadership team and help shape the future commercial direction of the business.

Responsibilities

• Define and deliver the long-term Growth strategy across the full Trade customer lifecycle.
• Diagnose funnel inefficiencies and identify the highest-value opportunities across acquisition, activation, conversion, retention and expansion.
• Own acquisition strategy across Paid, Organic, Partnerships, Referral, Product-led Growth and emerging channels.
• Develop segmentation and targeting strategies across different Trade/SMB audiences.
• Build nurture and lifecycle programmes across CRM, email, SMS, WhatsApp, in-product and outbound channels.
• Partner with Sales to improve lead quality, qualification, handoffs, conversion and revenue outcomes.
• Work with Product, Data and Engineering to improve onboarding, activation, product adoption and monetisation.
• Establish structured experimentation roadmaps across Marketing, Product and the customer journey.
• Build attribution, incrementality and measurement frameworks that connect Growth investment directly to revenue.
• Define and manage key Growth metrics including CAC, LTV, payback, activation, upgrade conversion, ARPU and retention.
• Lead, develop and evolve the existing Growth team while building an effective cross-functional operating model.

Your Profile

• 10+ years’ experience across Growth, Marketing or Commercial Growth roles.
• Strong experience within B2B technology, SaaS, subscription, marketplace or SME-focused businesses.
• Proven experience owning Growth across the full customer lifecycle rather than purely acquisition.
• Strong understanding of self-serve / Product-led Growth and Sales-assisted conversion.
• Experience developing and scaling multi-channel acquisition strategies at meaningful scale.
• Commercially minded with strong knowledge of CAC, LTV, payback, retention, conversion and revenue economics.
• Experience working closely with Product, Data, Engineering and Sales to solve Growth problems.
• Proven ability to identify and scale new Growth channels and commercial opportunities.
• Strong experimentation mindset with experience using data, testing and incrementality to make investment decisions.
• Comfortable leading at a strategic level while remaining close enough to the detail to diagnose and solve Growth challenges.
• Experience building or transforming Growth teams, operating models and processes.
• Strong interest in AI, automation and how technology can create leverage across Growth.

How to Apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07447 347948 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£65,000–£85,000 + bonus + equity

London (Hybrid – 4 days in office)

Our client is one of the UK’s most recognised digital marketplace brands, connecting millions of consumers with tens of thousands of professionals across the UK. As the business continues to evolve its marketplace, they’re looking for a Performance Marketing Lead to help shape and scale paid acquisition across the Trade side of the platform. This isn’t traditional enterprise B2B demand generation. It’s a high-volume, commercially focused acquisition role, requiring someone who understands the complete journey from paid media and lead generation through to CAC, conversion, lifetime value and ultimately revenue.

The Opportunity

• Take significant ownership of the Trade paid acquisition strategy
• Work across PPC, Paid Social, affiliates, remarketing and wider biddable channels
• Move beyond MQLs and optimise acquisition against real commercial outcomes
• Combine hands-on channel execution with input into longer-term strategy and investment
• Help diversify acquisition and reduce reliance on existing channels
• Build a structured test-and-learn roadmap across channels, audiences and partnerships
• Explore AI, automation and emerging acquisition opportunities
• Work closely with senior stakeholders across Marketing, Sales, Product, Finance and Data

Responsibilities

• Own and optimise high-volume paid acquisition across PPC, Paid Social, affiliates and remarketing
• Develop channel plans aligned to wider Trade growth and commercial objectives
• Manage performance across the full funnel from acquisition through to conversion and gross sales
• Optimise against metrics including CAC, conversion, LTV and revenue
• Build forecasts and commercial cases for additional channel investment
• Develop a structured experimentation roadmap across channels, audiences and propositions
• Identify new acquisition channels and partnerships
• Monitor lead quality and identify opportunities to improve downstream sales conversion
• Partner with Sales, Product, CRM, Finance and Data to improve the acquisition journey
• Use data to identify performance opportunities and influence investment decisions

Your Profile

• Strong hands-on Performance Marketing / Paid Acquisition experience
• Experience across PPC, Paid Social and wider biddable channels
• Proven experience driving high-volume lead or customer acquisition
• Strong understanding of the funnel beyond lead generation, including CAC, sales conversion, LTV and revenue
• Commercially and analytically strong, with experience using data to drive decisions
• Comfortable with forecasting, unit economics and balancing growth against efficiency
• Ideally from a high-volume SME, B2B2C, marketplace, subscription or short-sales-cycle business
• Comfortable operating within a lean, fast-moving and changing environment
• Curious, proactive and able to bring new ideas and best practice into the business
• Keen to remain hands-on and operational

This role is less suited to traditional enterprise SaaS marketers whose experience is predominantly focused on ABM, long nurture journeys and lengthy sales cycles.

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£65,000–£85,000 + bonus + equity

London (Hybrid – 4 days in office)

Our client is one of the UK’s most recognised digital marketplace brands, connecting millions of consumers with trusted professionals across the UK. As the business continues to evolve its marketplace and invest in its digital acquisition capabilities, they’re looking for a Performance Marketing Lead to help shape the next generation of consumer growth. This is a highly operational role for someone who loves Performance Marketing at scale – combining sophisticated paid acquisition, data and commercial thinking with the opportunity to influence what the future acquisition model looks like.

The Opportunity

• Own and optimise high-scale consumer acquisition across a complex digital marketplace
• Work across significant media investment, with monthly budgets exceeding £1m
• Combine hands-on channel execution with genuine input into future Performance strategy
• Help evolve the business beyond traditional PPC and reduce reliance on Google
• Explore AI, automation, partnerships and emerging acquisition models
• Join a lean, experienced team where strong individual contributors have real influence
• Work within a marketplace undergoing significant technology and product transformation

Responsibilities

• Own and optimise paid acquisition across PPC/Search, Paid Social and wider biddable channels
• Manage a complex campaign estate spanning multiple categories, geographies and changing supply/demand requirements
• Deliver consumer acquisition volume efficiently whilst maintaining strong downstream lead quality
• Use smart bidding, feed optimisation, automation and AI-led approaches to improve performance
• Analyse performance data and translate insight into commercial decisions
• Identify opportunities beyond incremental campaign optimisation to evolve the wider acquisition model
• Explore new channels, partnerships and pay-per-lead opportunities to diversify acquisition
• Partner closely with Product, Analytics, Commercial and wider Marketing teams
• Contribute directly to Performance strategy whilst remaining genuinely hands-on

Your Profile

• Strong hands-on PPC / Paid Search and Performance Marketing experience
• Experience managing sophisticated, high-volume acquisition campaigns and significant media budgets
• Background within e-commerce, marketplaces, online retail, job boards or another digital-first consumer business
• Strong understanding of bidding, feeds, campaign automation and commercial optimisation
• Broader Paid Social, programmatic or biddable media experience
• Highly analytical and comfortable owning and interrogating channel performance data
• Commercially minded, understanding the relationship between acquisition cost, quality and monetisation
• Comfortable working within a fast-moving, evolving environment with ambiguity
• Curious about AI, automation and how Performance Marketing is changing
• Keen to remain hands-on and operational, rather than move purely into people management

How to apply

To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is a fast-growing premium multimedia business with a highly engaged global audience. Operating across digital, video, audio, social, podcasts and live experiences, they create bespoke commercial partnerships that help leading brands connect with valuable and passionate audiences.

The Opportunity

• Join a growing commercial team and sell a broad range of premium media and partnership solutions.
• Create bespoke campaigns across video, podcasts, social, newsletters, branded content, display and experiential activity.
• Work across UK and international markets, building relationships with brands, agencies and sports marketing partners.
• Take ownership of your pipeline, from proactive outreach and initial conversations through to pitch, negotiation and close.
• This is not a transactional media sales role — success comes from understanding the client challenge and developing creative, commercially relevant solutions.
• Work closely with editorial, video, social, production and data teams to create compelling partnership opportunities.

Responsibilities

• Build and maintain a strong pipeline of new business and partnership opportunities.
• Develop trusted, advisory relationships with brands, agencies and senior decision-makers.
• Create persuasive sales pitches, presentations and bespoke partnership proposals.
• Identify audience, content and media opportunities that align with client objectives.
• Negotiate commercial agreements and take ownership of opportunities through to close.
• Attend relevant industry events, launches and networking opportunities to develop relationships and generate new business.

Your Profile

• Experience in media sales, partnerships, publishing, sports media or a related commercial environment.
• A strategic and creative thinker who can turn a client brief into a compelling solution.
• Strong relationship-building and communication skills, with confidence engaging senior stakeholders.
• Entrepreneurial, commercially driven and comfortable taking ownership of your pipeline.
• Relentless, self-motivated and disciplined, with the resilience to proactively pursue new opportunities.
• An understanding of digital audiences, media trends and how audience insight can be translated into commercial value.
• Experience selling video, audio, podcasts, social or branded content would be advantageous.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Senior Social Media Manager
Salary: £60-75k DOE + benefits
Location: London (Hybrid)

Our client is a fast-growing provider of business compliance and support services, building a modern, fully integrated platform that helps entrepreneurs start, run, and scale with confidence. With strong revenue growth, over a million businesses supported to date, and ambitious plans to multiply in size over the next three years, this is a business entering an exciting new chapter.

The Opportunity

• Take ownership of a social strategy in the middle of a genuine revamp - real scope to shape direction, not just execute a playbook
• Lead content across TikTok, Instagram, LinkedIn, and YouTube for a brand that wants to make business content genuinely entertaining, not just informative
• Move away from dry, corporate B2B messaging towards bold, social-first storytelling
• Work closely with videographers, marketing, and paid media teams to bring ideas to life

Responsibilities

• Create engaging, social-first content that informs and inspires an audience of ambitious founders
• Appear on camera where appropriate, bringing energy and personality to content
• Champion social media internally, encouraging wider team engagement
• Use performance insights to continuously refine content and strategy
• Stay ahead of platform trends and algorithm shifts to keep content fresh

Your Profile

• Extensive experience creating and managing social content, with strong TikTok expertise
• Highly creative, with a track record of developing ideas that genuinely engage
• Confident directing colleagues and senior stakeholders on content
• Comfortable on camera; presenting experience is a plus
• Curious and willing to get to grips with complex, less obviously "exciting" subject matter

How to Apply

To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Head of Marketing
£100,000 - £140,000 + Benefits
Hybrid – London

Our client is a fast-scaling, tech-led business support platform helping entrepreneurs start, run and grow their companies with confidence. Already a certified B Corp with over £18m in annual revenue, they're forecast to grow 5-10x over the next three years and are investing heavily in a fully integrated digital platform to match that ambition.

The Opportunity

• Join at a genuine inflection point, shaping acquisition strategy across a six-website portfolio during a period of rapid, funded growth
• Take full ownership of performance marketing rather than inheriting a legacy brand function
• Report directly into senior leadership with real influence over commercial strategy
• A rare chance to build and scale a high-performing team as the business multiplies in size

Responsibilities

• Own marketing strategy end-to-end, setting KPIs across organic, paid and affiliate channels
• Lead a multi-disciplinary team spanning content, video, social and affiliate marketing
• Direct paid media strategy and budget across search, display and social
• Partner with digital and SEO leadership to align channel strategy with conversion and CRO priorities

Your Profile

• Senior marketing leader from an ecommerce, transactional or lead-generation background
• Commercially minded, with a track record of driving measurable acquisition results, not just brand reach
• Confident managing paid media budgets and affiliate programmes
• Comfortable operating at director level, briefing and challenging specialist SEO expertise

How to Apply
To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law

Salary: Competitive + Performance Bonus

Remote-first (Flexible)

Our client is the UK's fastest-growing vitamin brand — scaling rapidly across Amazon, D2C, and retail, with a community of over 1.5 million health-conscious consumers and a clear strategic path to becoming a generational wellness brand. Their creative strategy is still being written, and this is the role that writes it.

The opportunity

• Own the entire creative strategy for paid media — Meta, TikTok, Google, and Amazon — from first concept to final optimisation
• Join at a genuine inflection point: the brand has momentum, but the creative function is yours to shape from the ground up
• A remote-first culture with flexible hours, a learning and development budget, and performance-based bonus
• Work at the intersection of creative and performance — this role demands both, and rewards both equally

Responsibilities

• Lead creative strategy across paid channels — ideating concepts, writing scripts, and overseeing production end-to-end
• Brief and manage freelancers, designers, and video editors to deliver assets on time and on brand
• Implement a rigorous testing programme to identify top-performing creatives and optimise messaging by audience and channel
• Analyse creative performance metrics and translate findings into clear, actionable recommendations for future campaigns
• Present insights to stakeholders and maintain a tight feedback loop between creative and performance teams

Your profile

• 3+ years in a creative advertising role, ideally within DTC, a start-up, or a performance-focused creative agency
• Proven experience creating paid ads across Meta, Instagram, TikTok, and Google — from ideation through to execution, including video production
• Strong copywriting skills with a portfolio of high-performing ads to back them up
• Data-led mindset: comfortable with A/B testing and turning performance data into creative decisions
• An ownership mentality — you drive projects forward independently and hold yourself to a high standard

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan at Pivotal at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is an ambitious digital media business undergoing an exciting commercial transformation. With highly engaged owned audiences and trusted content brands, they're creating new revenue streams through sponsorships, data products, newsletters and strategic partnerships, offering a rare opportunity to shape the future of a growing media portfolio.

The Opportunity

• Lead the commercial transformation of an established portfolio, building entirely new audience-led revenue streams.
• Manage a team while remaining hands-on with pricing, packaging, sales strategy and key commercial opportunities.
• Sell innovative media solutions including sponsorships, newsletters, content partnerships, licensing and data products.
• Work closely with senior stakeholders to launch new commercial propositions and maximise long-term revenue growth.
• Exceptional earning potential, with quarterly commission opportunities and uncapped OTE rewarding high performance.

Responsibilities

• Own the commercial strategy and revenue performance across multiple media products and audience channels.
• Develop new sponsorship, licensing and partnership opportunities for B2B and B2C clients.
• Build commercial packages using first-party audience data and content-led solutions.
• Lead, coach and develop a growing commercial team while supporting major client negotiations.
• Work cross-functionally with editorial, product and commercial teams to bring new revenue ideas to market.
• Monitor pipeline, pricing and commercial performance to maximise profitability.

Your Profile

• Proven experience selling media, sponsorship, content or audience-led commercial solutions.
• Strong leadership experience with a collaborative, entrepreneurial approach.
• Commercially minded with experience building new revenue streams, not just managing existing ones.
• Comfortable selling consultatively to senior stakeholders and influencing internally.
• Background within publishers, lead generation, media, marketing or audience-driven businesses.
• Strategic thinker who enjoys combining innovation with hands-on commercial execution.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Our client is an established digital media and advertising technology business operating at significant scale across the UK. Combining data, technology and commercial expertise, they deliver innovative advertising solutions and are investing further in their programmatic capabilities as they continue to grow.

The Opportunity

• Join a collaborative team where analytics directly influences commercial performance and revenue growth.
• Take ownership of reporting, A/B testing and yield optimisation across a sophisticated programmatic ecosystem.
• Work with leading ad technology platforms, gaining exposure to cutting-edge programmatic tools and strategies.
• Develop into a trusted expert, with genuine opportunities to take on greater responsibility over time.
• Be part of a fast-paced environment where curiosity, initiative and new ideas are valued.

Responsibilities

• Produce and analyse programmatic revenue reports, identifying trends and commercial opportunities.
• Manage A/B testing from setup through to analysis and recommendations.
• Support the optimisation of programmatic revenue across multiple supply partners and platforms.
• Troubleshoot technical and delivery issues while working closely with internal commercial and operations teams.
• Maintain dashboards and reporting using tools such as Power BI, Tableau and Excel.
• Monitor market developments and contribute insights to improve performance and operational efficiency.

Your Profile

• 1–2 years' experience in programmatic advertising, ad operations or a similar analytical role.
• Strong understanding of Google Ad Manager and the wider programmatic ecosystem.
• Experience using Power BI, Tableau or advanced Excel for reporting and analysis.
• Analytical mindset with excellent attention to detail and problem-solving ability.
• Comfortable managing multiple priorities in a dynamic environment.
• Eager to learn, proactive and passionate about digital advertising technology.

How to apply

To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Growth Marketing Lead
Circa £100,000 – £140,000 + equity
London (Hybrid)

Our client is a fast-growing fintech challenger bank on a mission to make banking simpler, fairer and genuinely useful for its customers. Backed by ambitious growth plans and a product-led culture, they're building a growth marketing function from scratch to match their pace.

The Opportunity

• Join at a pivotal stage of growth, with real scope to shape strategy rather than simply execute it
• Take ownership of acquisition channels that directly influence commercial performance
• Work alongside a talented, collaborative marketing and product team
• Genuine autonomy to test, learn and innovate in a business that moves quickly

Responsibilities

• Develop and deliver the growth marketing strategy across paid, lifecycle and performance channels
• Own budget allocation and ROI reporting, optimising spend against clear commercial targets
• Collaborate closely with product, data and design teams to improve acquisition and retention
• Build and mentor a small team as the function scales
• Identify new channels and testing opportunities to unlock further growth

Your Profile

• Proven growth marketing experience, ideally within fintech, app-based scale-up or digitally-led businesses
• Strong commercial acumen and comfort working with data to inform decisions
• A test-and-learn mindset with the confidence to challenge convention
• Excellent stakeholder management skills across cross-functional teams

How to apply
To apply for this outstanding opportunity, please contact Cameron Maskell at Pivotal for a confidential discussion on 07771416678 or email me at cameron@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

£40,000–£45,000 DOE

London (Hybrid – 3 days in office)

Our client is the UK's leading smart home EV charging company — building hardware and software that automatically finds the cheapest, greenest times for customers to charge their vehicles. Backed by major automotive OEM partnerships and a product genuinely differentiated in the market, they are now accelerating their B2C growth engine for the first time.

The opportunity

• Build paid social from the ground up — no agency, no inherited playbook, genuine ownership from day one

• The paid social budget is set to triple by end of 2026, with your remit growing alongside it

• A clear path to new channels (TikTok, Snapchat), team leadership, and cross-channel strategy

• AI tools (Claude, ChatGPT, specialist agents) are embedded in daily workflows — you'll be expected and encouraged to use them

Responsibilities

• Own and run Meta campaigns end-to-end — setup, optimisation, and performance reporting

• Audit existing paid social activity and build a creative refresh cadence with the internal design studio

• Analyse what's working, tell the story through data, and make the case for next steps

• Build the business case for new channels and expand the programme over time

Your profile

• 2–3 years of hands-on Meta campaign management (not just briefing — actually building and optimising)

• Strong analytical instincts: you read metrics, find the signal, and use data to drive decisions

• Mid and lower-funnel experience — conversion-focused performance campaigns, not just brand awareness

• A builder's mindset — energised by greenfield and comfortable with ambiguity

• AI-native or actively curious — you're already using AI tools to work smarter, or keen to start

How to apply

To apply for this outstanding opportunity, please contact Nusrat Khan Juty at Pivotal for a confidential discussion at nusrat@pivotallondon.co.uk

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Background

Pivotal is strengthening its AdTech and technology recruitment team. We are hiring an experienced consultant to focus on placing commercial talent, including sales, account management and GTM roles into fast-growing AdTech, SaaS and digital technology businesses.

This desk combines warm client relationships with huge growth potential. You’ll work with VC-backed scale-ups, disruptors, and established tech brands helping them hire the revenue-generating talent that fuels their growth.

The Role

• Build and scale your own permanent desk focused on commercial hires: sales, account management, GTM, partnerships, and customer success roles.
• Partner with innovative AdTech, SaaS, and technology companies; ranging from early-stage start-ups to scaled market leaders
• Leverage warm client relationships while identifying new commercial opportunities and winning new business
• Own and manage the full recruitment cycle from job brief to offer stage, providing an exceptional client and candidate experience
• Take ownership of your desk with full support from leadership, marketing, and operations
• Collaborate closely with your team to cross-sell and ensure a joined-up, strategic approach to client delivery
• Build long-term relationships with both clients and candidates, positioning yourself as a trusted expert in your space
• Use AI tools (like ChatGPT) to improve speed, outreach quality, and operational efficiency—freeing up time to focus on high-value conversations.

Your Experience

• Minimum 2 years’ agency recruitment experience, within permanent recruitment
• Sector knowledge in sales, GTM, marketing, media, ecommerce, or digital is preferred, but not essential
• A commercial and strategic mindset with the hustle to win business and grow accounts
• Confidence to sell into senior stakeholders and influence hiring decisions
• Track record of building or scaling a successful desk independently
• Brings pace, energy, and urgency—thriving in a high-activity, performance-led culture
• Strong communicator with a relationship-first, consultative approach
• You embrace new technology and tools - especially AI and are excited by how platforms like ChatGPT can streamline tasks, sharpen messaging and elevate your impact.
• Forward thinking and adaptable, with a curiosity for emerging tech. You see AI as a teammate, not a threat and are keen to experiment and integrate new tools into your workflow.

Why Pivotal

At Pivotal, we blend high performance with people-first values. We empower you with the tools, flexibility, and development to thrive.

Earning Potential

• No threshold commission
• Quarterly and annual bonuses
• Guaranteed 35%+ earnings-to-billings ratio (e.g., bill £200k, earn £70k+)
• Quarterly Big Biller celebrations

Career Development

• Clear, structured career path
• Bespoke induction and ongoing training

Work & Life Balance

• Hybrid working: 3 office days (Tues–Thurs)
• Flexible working hours (7:30–9am start, 4:30–6pm finish)
• 4 weeks ‘Work From Anywhere’ annually
• 4pm Friday finishes
• Weekly well-being hour

Culture & Recognition

• Monthly incentive budgets and quarterly socials
• Summer and Christmas parties
• Loyalty-based annual leave up to 28.5 days
• Enhanced maternity and paternity leave
• Values-driven culture: Motivated. Accountable. Connected. Professional

Equality, Diversity & Inclusion

Pivotal is passionate about building an inclusive workplace that promotes and values diversity. We are an equal opportunity employer and welcome applications from all backgrounds. We do not discriminate based on race, religion, gender, sexual orientation, disability, or any other protected status.

Application Process

We are actively hiring across several teams and levels. If you’re an experienced recruiter with marketing, media or creative recruitment experience and looking for a new challenge in permanent recruitment, we'd love to hear from you.

To apply, please apply via our website to ensure a consistent screening process. 

Background

We are expanding our Client-Side division and hiring a Senior Consultant to specialise in Creative Strategy recruitment. This is a high growth area in the market, with strong demand from D2C, ecommerce, lifestyle, fashion, wellness and beyond companies. Typical roles you will hire will include Creative Strategists, Performance Creative Strategists and Content Strategists.  You’ll have the autonomy to build and shape your own desk, placing into one of the most respected client portfolios in the digital space.

Since launching in 2014, Pivotal has helped over 275 people find jobs in the last 12 months alone. We’re proud to partner with some of the most exciting and disruptive consumer brands including TikTok, Sky, Deliveroo, TripAdvisor, Harry’s, Carwow, and many more.

This role is ideal for someone with permanent recruitment experience who is hungry to grow, self-motivated, and excited to plug into a high-performance, high-reward environment.

The Role

• Build and grow your own permanent desk focused on Creative Strategy roles within D2C and digital first brands

• Partner with VC-backed start-ups, scale-ups, and established brands, placing talent at mid–senior levels

• Build and nurture long term relationships with senior stakeholders, hiring managers and HR/TA leads

• Develop a point of view on market trends, particularly D2C, ecommerce, retention, creative strategy and brand

• Leverage warm client relationships while identifying new commercial opportunities and winning new business

• Own and manage the full recruitment cycle from job brief to offer stage, providing an exceptional client and candidate experience

• Take ownership of your desk with full support from leadership, marketing, and operations

• Collaborate closely with your team to cross-sell and ensure a joined-up, strategic approach to client delivery

• Build long-term relationships with both clients and candidates, positioning yourself as a trusted expert in your space

Your Experience

• Minimum 2 years’ agency recruitment experience, within permanent recruitment

• Sector knowledge in marketing, media, creative, ecommerce, or digital is preferred, but not essential

• An interest in creative strategy, D2C and digital first brands

• A commercial and strategic mindset with the hustle to win business and grow accounts

• Confidence to sell into senior stakeholders and influence hiring decisions

• Track record of building or scaling a successful desk independently

• Brings pace, energy, and urgency—thriving in a high-activity, performance-led culture

• Strong communicator with a relationship-first, consultative approach

• You embrace new technology and tools - especially AI and are excited by how platforms like ChatGPT can streamline tasks, sharpen messaging and elevate your impact

• Forward thinking and adaptable, with a curiosity for emerging tech. You see AI as a teammate, not a threat and are keen to experiment and integrate new tools into your workflow.

Why Pivotal

At Pivotal, we blend high performance with people-first values. We empower you with the tools, flexibility, and development to thrive.

Earning Potential

• No threshold commission

• Quarterly and annual bonuses

• Guaranteed 35%+ earnings-to-billings ratio (e.g., bill £200k, earn £70k+)

• Quarterly Big Biller celebrations

Career Development

• Clear, structured career path

• Bespoke induction and ongoing training

Work & Life Balance

• Hybrid working: 3 office days (Tues–Thurs)

• Flexible working hours (7:30–9am start, 4:30–6pm finish)

• 4 weeks ‘Work From Anywhere’ annually

• 4pm Friday finishes

• Weekly well-being hour

Culture & Recognition

• Monthly incentive budgets and quarterly socials

• Summer and Christmas parties

• Loyalty-based annual leave up to 28.5 days

• Enhanced maternity and paternity leave

• Values-driven culture: Motivated. Accountable. Connected. Professional

Equality, Diversity & Inclusion

Pivotal is passionate about building an inclusive workplace that promotes and values diversity. We are an equal opportunity employer and welcome applications from all backgrounds. We do not discriminate based on race, religion, gender, sexual orientation, disability, or any other protected status.

Application Process

We are actively hiring across several teams and levels. If you are an experienced recruiter with marketing, media or creative recruitment experience and looking for a new challenge in permanent recruitment, we'd love to hear from you.

To apply, please apply via LinkedIn to ensure a consistent screening process. Alternatively, reach out for a confidential chat.