Client Account Manager
Incubeta
Old Street, London
The Role
We are looking for a talented and highly motivated Client Director to support our rapidly growing media and technology business in the UK.
As a Client Director at Incubeta, you will be responsible for delivering strategic excellence across key agency accounts. Similarly, you will be responsible for understanding our clients' business objectives, the digital marketplace, our agency services, and building a client plan which delivers exceptional marketing solutions that exceed expectations.
A successful candidate will be able to demonstrate how they would build and nurture strong relationships with our clients, ensuring their satisfaction, and fostering a more integrated client/agency partnership.
Client Planning is a new team within Incubeta, and though we have a detailed vision and plan, we are looking for opinionated and knowledgeable people who want to influence how we deliver excellence. This is a rare opportunity for the right person to shape the role they are going to fulfil.
We have a great company culture and fun working environment that will make your work life a lot easier! There will be plenty of development opportunities as Incubeta grows - the Head of Client Planning & Partnerships will work with you to map out your own bespoke career path to best utilise your strengths in conjunction with business needs.
Key Responsibilities
- Digital Strategy -leading digital strategies that deliver growth for our clients. Incorporating knowledge of their business challenges, the digital marketplace, clear objectives, evidence based rationale, best-in-class measurement and a compelling narrative
- Client relationships- developing and maintaining strong, long-lasting relationships with clients and acting as their primary point of contact for all matters relating to their digital marketing needs
- Business Understanding - Gain a deep understanding of each client's business, industry, target audience, and marketing goals to provide strategic guidance and innovative solutions
- Campaign Delivery - Oversee the successful execution and implementation of digital marketing strategy including measurement and testing strategies
- Cross-functional Collaboration - Collaborate closely with internal teams to deliver cohesive and effective marketing solutions
- Growth & Performance - Identify opportunities to upsell additional services or expand the scope of existing services to maximise revenue and enhance client satisfaction
Key skills
- Proven experience working in a client-facing role within a digital marketing agency
- Deep understanding of the digital marketplace, platforms, channels and strategies
- Excellent project management and organisational skills to handle multiple clients and campaigns simultaneously
- Leadership abilities
- Results-oriented mindset, constantly striving to achieve and exceed clients' goals
About Incubeta
- Incubeta is a digital marketing consultancy with over 15 years of experience that brings together the best people, technology and data to help advertisers, agencies and publishers get the most from digital for their business
- We are Google’s most experienced EMEA sales partner
- We have three amazing offices in the UK; London, Manchester and Belfast, and are part of a global business with 22 offices around the world!
- We have an incredible team of over 700 creators
- We have won awards for both our work and our culture!
- We have committees and networks that improve our thinking and action on topics such as DE&I, Mental Wellbeing, Social and Sustainability
Our Package
- Incubeta pay industry benchmark salaries - these are reviewed on a regular basis and can increase as you progress along your career path
- We offer additional team performance related bonuses and a company wide performance bonus
- We have a credit-based benefits package that allows you to choose from a range of benefits including health care, additional pension, gym memberships and more
- We offer a flexible working environment that allows you to work from home 3 days a week and have flexi-hours
- You will have a development review every 4 - 6 months to discuss your career goals and our in-house L&D team will be on hand to support you to get there!
How Do I Apply?
If this sounds like a challenge you are interested in, then do get in contact with, Eimear Cooney via email eimear@pivotallondon.co.uk
Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and
any other protected status as required by applicable law.
Note: Currently, the company cannot accommodate long-term sponsorship for UK work authorization. Please specify your eligibility status in your application.